Epic Dorothy Comfort Clinical Analyst

• Works closely with Team Lead or Manager on researching planning building testing and implementing approved projects.
  
• Partners with Team Lead or Manager to oversee the delivery of solutions and appropriately escalates risks and issues.
  
• Performs data analysis to include the use of Epic or other technical tools to extract requirements identify data inaccuracies and ensure accurate processing and reporting with minimal to no supervision.
  
• Develops system design including functional specifications and strategies based upon the analysis of specific operational needs.
  
• Analyze operational requirements and system capabilities to propose effective solutions.
  
• Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies issues and priorities.
  
• Performs unit system and integration testing per standards and documents outcomes.
  
• Work with Application Team to ensure applications are well supported and implementations are properly executed.
  
• Follow defined standards and promote best practice principles.
  
• Optimizes maintains and supports application/system as required.
  
• Participates effectively as a team member to achieve team goals and objectives.
  
• Participate in change control processes.
  
• Provides oncall support as required troubleshoots and resolves production support issues.
  
• Initiates escalation procedures. Identify potential issues and refer more complex issues to appropriate level of support.
  
• Builds rapport and promotes teamwork by always maintaining a professional and positive attitude working to maintain open and professional lines of communication with all end users and colleagues and utilizing key change management principles.
  
• Attends team and department meetings.
  
• Meets application deliverables and project timelines.
  
• Produces weekly status reporting as requested.
  
• Completes timely project and data tracking with input of weekly time tracking.
  
• Performs other related duties assigned by supervisor. In an emergency performs other duties necessary for the welfare of patients or the efficient operations of the institution.
  

Requirements

• Bachelor s degree in Healthcare Administration Information Management Computer Science or information technology related field preferred; (Will consider equivalent combination of formal education and experience.)
  

• Minimum three to five years build experience as a certified Epic Analyst; preferably not PharmD
  
• Experience within a multientity healthcare environment.
  
• Prior Epic implementation experience.
  
• Experience with clinical applications in either inpatient or outpatient setting.
  
• Previous experience mentoring team members preferred.
  

• Excellent communication and followup skills
  
• Possess a combination of technical analytical and customer service skills
  
• Ability to work independently and exercise independent judgment
  
• Critical thinking and strong problemsolving skills
  
• Manage multiple priorities
  
• Exceptional interpersonal skills necessary to be socially perceptive in accepting and relaying information communicating policies and procedures and interacting effectively with a variety of personnel.
  
• Superior verbal/written English communication skills including grammatical editing and proofreading skills.
  
• Highly proficient with Microsoft Office applications (i.e. MS Word Excel Access Office Suite PowerPoint Project Professional and Outlook) and web browsers
  
• Knowledge of documenting workflow design and identifying areas for improvement
  

• Epic Dorothy Comfort Certification preferred
  

Benefits

• Medical Vision and Dental Insurance
  
• STD LTD and AD&D
  
• Medical and Dependent Care FSA
  
• 401k Retirement
  
• 6 Paid Holidays and Flexible Paid Time Off