Digital amp IT u2013 PC Support
Posted on :
13-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2527319
Job Title: Digital & IT PC Support
Pay Rate: $30 $35
Duration: Temptohire 6 months temp
Job Profile Summary
This is an intermediate IT technical position with 2 years of related experience in a technical role working heavily with end users. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location and is not a remote work position. The position provides installation maintenance and general support of hardware and software at the assigned site. It also supports end users with advanced questions or problems by identifying researching and resolving technical problems in response to submitted support requests. The IT resource is responsible for documenting tracking and monitoring problems to ensure timely resolution.
Your Role
Point of contact (POC) for IT communications with internal customers.
Communicate procedures for proper utilization of digital and IT solutions.
Assist in onboarding and training new employees/users with ITrelated functionality.
Ability to communicate lead local IT projects and perform critical analysis under limited supervision.
Understand how applications and technologies are utilized within the business.
Participate in multiple projects and demonstrate complex problemsolving techniques along with the understanding of one or more technical/functional business areas.
Key Responsibilities:
IT infrastructure support PC servers firewall switches printers etc
Handson support of the local business team hardware software access.
Assist in manufacturing equipment technical troubleshooting.
Manage expectations and recommend modifications of basic IT systems to improve and simplify.
Collaboration with vendors on IT infrastructure support and upgrades
Drive adherence to IT security compliance.
Your Profile
Required Qualifications:
Bachelors Degree in a relevant discipline. A combination of school and extensive experience will be considered.
2 years experience in Information Technology with industryrecognized certifications preferred.
Experience with VM environments
Strong troubleshooting aptitude
Excellent written and oral communication skills
Customer service focused
Good organizational and multitasking skills
Ability to effectively collaborate with multiple teams
Provide afterhour technical support as needed
Pay Rate: $30 $35
Duration: Temptohire 6 months temp
Job Profile Summary
This is an intermediate IT technical position with 2 years of related experience in a technical role working heavily with end users. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location and is not a remote work position. The position provides installation maintenance and general support of hardware and software at the assigned site. It also supports end users with advanced questions or problems by identifying researching and resolving technical problems in response to submitted support requests. The IT resource is responsible for documenting tracking and monitoring problems to ensure timely resolution.
Your Role
Point of contact (POC) for IT communications with internal customers.
Communicate procedures for proper utilization of digital and IT solutions.
Assist in onboarding and training new employees/users with ITrelated functionality.
Ability to communicate lead local IT projects and perform critical analysis under limited supervision.
Understand how applications and technologies are utilized within the business.
Participate in multiple projects and demonstrate complex problemsolving techniques along with the understanding of one or more technical/functional business areas.
Key Responsibilities:
IT infrastructure support PC servers firewall switches printers etc
Handson support of the local business team hardware software access.
Assist in manufacturing equipment technical troubleshooting.
Manage expectations and recommend modifications of basic IT systems to improve and simplify.
Collaboration with vendors on IT infrastructure support and upgrades
Drive adherence to IT security compliance.
Your Profile
Required Qualifications:
Bachelors Degree in a relevant discipline. A combination of school and extensive experience will be considered.
2 years experience in Information Technology with industryrecognized certifications preferred.
Experience with VM environments
Strong troubleshooting aptitude
Excellent written and oral communication skills
Customer service focused
Good organizational and multitasking skills
Ability to effectively collaborate with multiple teams
Provide afterhour technical support as needed
Additional Info :
Location :
Employment Type
Full Time
Company Industry
Key Skills
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