Employer Active
Not Disclosed
Salary Not Disclosed
1 Vacancy
Description:
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Responsibilities:
and gt;Respond to customer queries in a timely and accurate way via phone email or chat
and gt;Identify customer needs and help customers use specific features
and gt;Analyze and report product malfunctions (for example by testing different scenarios or impersonating users)
and gt;Monitor customer complaints on social media and reach out to provide assistance
Benefits:
and gt;Paid Time Off and Holidays with Generous Company Discounts annually given.
and gt;Life Insurance
and gt;Employee Wellness and 401k plans
Full Time