Customer Service for a Medical Device Company (French Speaker)

You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier.

Tasks

Your responsibilities and impact as Customer Service for a Medical Device Company will be:

• Take care of inquiries from customers all about the Omni pod-Product, an Insulin Management System.
• From responding to inbound calls, being responsible for orders, coordinating product shipments to customers, providing support and direction to customers, resolving their issues in a timely and empathetic manner and encouraging customers' compliance with product utilization.

Requirements

Skills, qualifications, and interests you need to succeed in this role:

• You are a fluent French speaker and have a good level of English.
• You are energetic and innovative.
• You are a fast thinker and work proactively.
• Motivation and teamwork are some of your soft skills.
• You are interested in Medicine.
• You have excellent communication skills.
• You have an intercultural mind and are willing to work with many other nationalities.

Benefits

What's in it for you?

• Type of contract: a long-term fixed-term contract, renewable every year
• Working hours: full time (40h/week) on rotating shifts (Mon-Sun, 24/7)
• Type of contract: a long-term fixed-term contract, renewable every year
• Including free accommodation (shared flat, all bills included): 930 gross/per month
• Excluding accommodation: 1080 gross/per month
• For international candidates:
• Reimbursement of your initial flight expenses after 9 months
• Airport pick up
• Yearly two-way flight ticket back to your home country (within the EU)
• Help in paperwork, opening bank account, etc. upon your arrival
• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
• Real career opportunities in different career paths

(*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes).

Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.