Customer Experience Specialist French speaker Lisbon

Join Us in Sunny Lisbon as a FrenchSpeaking Customer Experience Specialist!

About the Role:

Hey there! Are you fluent in French and passionate about providing stellar customer service Were expanding our vibrant team in Lisbon Portugal and we want you! If youre a communication whiz and love the idea of working in a sunny dynamic environment this is your chance to shine.

Your Mission:

• Be the First Point of Contact: Engage with our customers through phone email chat and social media. Youre the voice and heart of our brand!
• Solve and Delight: Youll be solving problems offering solutions and making our customers feel valued and understood.
• Teamwork Makes the Dream Work: Collaborate closely with our fantastic team including Team Leaders Managers and our Customer Success Team.
• Juggle and Excel: Youll balance multiple projects with ease and manage different timelines like a pro.

Whats in It for You:

• A Dream Location: Enjoy working in beautiful Malaga or Lisbon cities that combines great weather culture and the buzz of city life.
• Competitive Perks: Attractive salary and opportunities for career progression.
• Learn and Grow: We provide training to help you become the best in your role and grow within the company.
• Rotating Working Hours: We know life isnt all about work so enjoy the flexibility of our rotating schedule.

What Were Looking For:

• Multilingual Superstar: Fluent in French and English. Bonus points if you speak another language!
• Experience Counts: Ideally you have at least a year of experience in a Contact Center or Customer Service role.
• TechFriendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
• The Ultimate Team Player: Energetic assertive and ready to thrive in a fastpaced environment.
  

EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.