Clinical Resource Nurse - MedSurg 6th Floor - 4-10s Evening Shift 5p-3a

JOB SUMMARY

At Houston Methodist the Clinical Resource Nurse position is a populationspecific clinician patient/client advocate responsible for assisting patients/families navigate the complex health care system in an organized effective and efficient manner within the variety of Hospital programs. This position will assist with the standardization and efficiency of care for patients in the assigned service line/unit throughout the continuum of patient care. The Clinical Resource Nurse position models patientcentered care and assumes leadership responsibilities with high level contributions in direct patient interaction the unit the service line and across the organization. This position assists management with the coordination of program education and assists with the overall growth of the service line program. Responsibilities for the Clinical Resource Nurse position may also include leading unit and shared governance activities assessing service line/unitbased needs related to practice and improvement opportunities and serving as a clinical resource for both service line program and hospital staff as well as evaluation of direct costs and patient outcomes.

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE 25%

1. Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments clinicians physicians and patients to ensure efficient patient flow for service line patients. (EF)

2. Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues thought processes in complex situations. (EF)

3. Practices in a manner that is congruent with cultural diversity and inclusion principles. Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patients/family spiritual distress. (EF)

4. Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor coaching staff in effective verbal nonverbal and written communication which includes active listening and facilitating teamwork with RNs nonlicensed and interprofessional staff as evidenced by the annual RNRN teamwork score and interprofessional relationship score. (EF)

SERVICE 25%

1. Coordinates aspects of patient care and development into the populationspecific program through personalized interaction. (EF)

2. Assists patient care staff or may directly educate the patient and family on diseasespecific guidelines and treatment options to enable patientled treatment decisions. Educates and/or facilitates patient on introduction to program resource referrals and counseling. (EF)

3. Develops informational/educational resources and programs related to program services teaching nursing care principles advanced technical knowledge and provides formal education to groups outside the unit. (EF)

4. Strives to exceed patients and coworkers expectations. Drives department activities to improve department score for patient satisfaction on unitbased scorecard through peertopeer accountability. (EF)

QUALITY/SAFETY 20%

1. Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safetyrelated processes at unit or service line level. Identifies key clinical priorities for improvement in the service line and

compares clinical outcomes to national benchmarks and makes recommendations for improvement. (EF)

2. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community. May provide clinical expertise on patient care as needed as the staff nurse leader to service line patients and leads the interprofessional team in implementing plan of care. (EF)

3. Contributes to development of service line hospital standards and guidelines; implements and monitors service line initiatives that improve designated core measure compliance. Involved in various data management activities which may include abstraction analysis and presentation. Insures appropriate data is collected and submitted to appropriate databases for service lines supported. (EF)

FINANCE 10%

1. Implements department strategies to achieve financial target on unitbased scorecard and mentors others to do the same through timely documentation of care decreasing length of stay optimizing efficiency and other areas according to department specifications. (EF)

2. Participates in decisions impacting operational and capital needs as appropriate. (EF)

GROWTH/INNOVATION 20%

1. Leads and identifies opportunities for practice changes. Develops facilitates and participates with others in identifying needs developing presenting and implementing educational programs within the assigned service line areas for hospital health care providers patients families and/or community groups. (EF)

2. Attends workshops and other educational programs to ensure awareness of current developments and trends. Stays up to date with professional organizations standards and submit abstracts to national conferences. Incorporates evidencebased practices which are presented to shared governance and leadership. Expands individual nursing knowledge and coaches staff to grow in knowledge abilities skills and attitudes. Completes and updates the individual development plan (IDP) on an ongoing basis (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

o Bachelors degree or higher from an accredited school of nursing

EXPERIENCE REQUIREMENTS

o Three years experience with direct clinical nursing patient care in an acute care or specialty setting

o Leadership Charge or Coordinator experience