Client Relations Specialist

As a Client Relations Specialist at Platin Gaming you will be the primary point of contact for
our clients playing a crucial role in the success of our partnerships. Your responsibilities will
include
>> Fluency in both Turkish and English is essential

Tasks

Requirements:
Exceptional communication skills both written and verbal in English
Strong ability to follow up and ensure tasks are completed to a high standard
Proven track record of working under pressure and meeting deadlines
Excellent organizational skills and attention to detail
Experience in clientfacing roles preferably in the gaming industry or related fields
Ability to work flexibly including oncall shifts to provide roundtheclock client
support

Requirements

Providing immediate responses to client queries
Opening new client accounts and guiding clients through the account opening
process
Ensuring accurate and timely reporting to management
Monitoring client payments and conducting monthly calculations based on our
systems
Issuing invoices and managing financial transactions with clients
Working in an oncall shift pattern to offer continuous support
Handling work pressures efficiently while maintaining highquality client service

Benefits

A dynamic and challenging work environment with opportunities for growth
Competitive salary and benefits package
A supportive team and management dedicated to your professional development
Remote work options to offer flexibility and comfort

How to Apply:
Please send your CV and a cover letter explaining why you are the perfect fit for the Client
Relations Specialist role at Platin Gaming We look forward to
hearing from you!