Cards Applications S....
Cards Applications Support Officer
Posted on :
10-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2520455
- Provide technical support and handle incidents and service requests related to ATM and cards applications
- Analyze and troubleshoot system issues, identify root causes, and implement permanent solutions
- Monitor application performance, conduct regular checks, and ensure optimal functionality
- Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution
- Coordinate with vendors and external partners for application support and issue escalation
- Participate in system upgrades, migrations, and testing activities
- Maintain technical documentation, including system configurations and troubleshooting guides
- Contribute to process improvement initiatives and recommend enhancements to optimize support operations
Employment Type
Full Time
Department / Functional Area
Software Development / Application Development (IT Software)
Key Skills
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