Business Analyst- Junior

The Business Analyst is a junior level resource within the OSBM Data Services Team (IT). The Business Analyst is a junior level resource within the OSBM Data Services Team (IT) who will assist the OSBM Grants and OSBM Budget Teams with daytoday operational activities including reports testing web application testing help desk issue resolution documentation updates and COTS configurations (Smartsheet). The Business Analyst must be able to forge an independent working relationship with business and external users to manage requirements gathering and issue resolution. This position reports to the OSBM CIO but will also take direction from the Business Systems Analyst who interacts between the IT team and the business. **Additional description (including but not limited to):** Managing business analysis work or projects with distinct deliverables to a solution Identifying and documenting business processes issues value levers metrics and capabilities Collecting organizing and analyzing data Completing analysis and documentation of asis capabilities. Conducting interviews to gather business requirements. Supporting required system maintenance activities including support desk site support training delivery etc. Supporting change management and communications **Skill** **Required / Desired** **Amount** **of Experience** Expertise with Excel including writing long formulas pivot tables comparing multiple data sources to spot differences Required2Years Expertise with testing reports. Verifying data totals compared to various data sources (some online some not) Required2Years Expertise with manual Quality Assurance testing of custom web applications Required2Years Expertise with communicating effectively and professionally orally and in writing with business teams and external users Required2Years Demonstrated technical writing experience user guides user instructions system specifications Required2Years General knowledge of an issue ticketing system adding issues to the system statusing tickets resolving and closing Required2Years Ability to interact as a productive team member and/or project team or manage project tasks independently Required2Years Ability to study and learn independently; ability to adapt work to unanticipated changes and shifting priorities Required2Years Demonstrated ability to formulate creative solutions to problems while working within defined boundaries Required2Years Familiarity with Smartsheet including workflow formulas and DocuSign integration Desired1Years General knowledge of writing / running basic SQL queries to check data for reports / testing Desired1Years

IT