Advertisers Support - Polish - Lisbon

Position: Polish Advertisers Support

Location: Lisbon Portugal

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

• Provide support to small and medium sized businesses using various channels (chat email and telephone)
• Provide pre and postsales support for all selfservice products
• Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
• Identify trends and solve problems facing multiple SMB clients
• Deliver a positive attitude towards the brand
• Maintain and update all jobrelated administrative forms

REQUIREMENTS:

• Native/fluent in Polish both oral and written. Fluent in English (at least B2 level)
• Knowledge of advertisement industry will be considered as an advantage
• Computer literate with sound knowledge of Microsoft Office package
  
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently while being team player at the same time
• Able to work rotating shifts

OFFER:

• Portuguese employment contract
• If you are working on a Portuguese public holiday you will get a compensation day that you can spend later
• Holiday entitlement with 22 days per year
• Three weeks training that prepares you optimally to conduct the job tasks
• Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
• 40 Hours per week on a weekly rotational shift pattern youll be informed about the shifts in later stages of the recruitment process
• Guidance and tools to reach your full potential
• Temporary renewable working contract
  Initial employment contract with a duration of 12 months
  Subsequent extension of one more contract for 12 months
  Permanent contract after 2 years
  Private health insurance after contract signature (additional to standard insurance)
  Airport pickup and administrative help with registration in Portugal
  Reimbursement of flight expenses after 9 months
  Yearly paid flight to home destination
  Accommodation in one of our shared company apartments for international candidates
  Free Portuguese classes water sport activities soft trekking and much more