Residential Care Services Manager

Better and fairer care. Always.

For more than 175 years St Vincents Care Services has been a leading Catholic provider ofagedcareservices in Australia and the legacy of compassion justiceintegrityand excellence entrusted to us by the Sisters of Charity and their Founder Mary Aikenhead continues to inspire our work today.

You will be joining St Vincents as we launch our exciting new visionBringing Care Homewhichwill take the best of St Vincents care beyond our hospitals and aged care homes directly into the homes of our communities across the country making care more personal and accessible.Bringing Care Homeis more than astrategy.Itshow welldeliver care that is better fairer and more connected for everyone we serve.

Reporting to the Area ManagertheResidential Care Services Managerleadsthe day-to-dayoperational managementand drivesthe overall performancecultureand reputation ofour residentialaged carehomeatBronte.

St Vincents Care Services Bronteis a boutique facility located in one of Sydneys beautiful beachside neighbourhoods. Our 107-bed facility offers a high standard of holistic care as well as specialist dementia accommodation.

The Residential Care Services Managerproactivelyleadsinnovation and changementoringtheir team andembedding aculture ofcontinuousimprovementby challenging outdated practices and preparing the home for the evolving demands of aged care.You willdrivehigh-quality care strong clinicalgovernanceand sustainable operationsleading your teamtosuccessbyensuringresidents receive safedignifiedand compassionate holistic care.

Seekingawarmeffectiveinnovativeandvalues-ledleader for thispermanentfull-timerole where youwill have the support of centralised centres of excellence collaborating with your peers as part of a national progressive healthcare organisation.

Whats on your resume is important but whats in your heart matters more.

Because at St Vincentskindness works for us.

This is a Permanent full-time opportunity.

About The Role:

• Overseeall performance indicators including financial budgetsworkforceresident & staffsafetyminimum care minutesand occupancy with accountability for business development and sustainable growth.

• Cultivate a stable and engaged workforce strong compliance outcomes positive resident/familyfeedbackand a service that issustainableand continuously improving.

• Demonstratestrong values-led leadership modelling expected behaviours and fostering a culture of accountability respectopennessand continuous improvement.

• Cultivate a high-performing and engaged workforce where people feel supported&developedandperformance expectations are clear&consistent.

• Proactive management of incidentscomplaintsand feedback with transparency open disclosure and learning used to strengthen care quality and service delivery.

• Foster a safecompliantand well-governed service with clinical governance frameworks embedded risks actively managed and continuous readiness for accreditation and regulatory review.

Things that work for us:

• Senior leadership experience within residential aged carehealthor a similarly regulated environment.

• A leaderpossessingwarmthcompassionand exceptional interpersonal skills with the ability tobuild trustand relationshipwithkeystakeholders.

• Proven capability to lead and manage a complex service both commercially and operationallywith full accountability for care quality workforcegovernanceand financial performance.

• Strong understanding ofall statutory and regulatory requirements includingaged care legislation clinical governance accreditationstandardsqualitysystemsand complaints & critical incident management.

• Demonstrated ability to build & sustain a positive workplace culture with experience leading and developing multidisciplinary teams including workforce planning recruitmentretentionand performance management.

• A proactive improvement-focused mindset with the ability to innovate adapt and lead change in a challenging operating environment.

• Alignment with and commitment to the missionvaluesand legacy of St Vincents Health Australia.

• AHPRA registration as a Registered Nurse (or related discipline) desirablewith evidence of ongoing professional developmenthighly regarded.

• Successful completion and maintenance of Responsible Person screening checks. This position is considered a Responsible Person role being accountable for day-to-day operations and having authority decision-making influence & responsibility for planning and directing activities within our organisation.

Things that work for you:

• Opportunity to work for the nations largest Catholic not-for-profit health and aged care provider with a rapidly growing and progressive vision

• More take-home pay with competitive salary packaging options up to $15990 Novated leasing plus an optional Meals and Entertainment card up to $2650 per annum

• Be part of a supportive state leadership team with a great community spirit where you can grow professionally and make a genuine impact

• Join an organisation where staff feedbacklargelyindicatestheyfeelrespecteddesire to stayworking with our organisationand are confident in managements leadership

• Employee Assistance Program for staff and their families

• Access to the Fitness Passport (FP) and more!

Pre-Employment Checks