Associate Industrial Engineer

JOB SUMMARY:

Provide analytical and decisionsupport assistance to Universal Destinations & Experiences (UDX) leadership by supporting operational and workforce analysis in a dynamic guestfacing environment. This role applies foundational industrial engineering operations research and analytical methods to help improve efficiency service delivery and workforce effectiveness across highvolume operations. The Associate Industrial Engineer works under the guidance of senior Industrial Engineers and Managers to develop analyses models and decisionsupport tools that inform planning capacity and productivity initiatives. This position offers handson exposure to realworld operational problems with opportunities to grow technical skills business judgment and influence over time.

MAJOR RESPONSIBILITIES:

• Support the development and maintenance of analytical and decisionsupport solutions using industrial engineering and business analytics principles. Apply foundational analytical techniques including statistics process flow analysis queuing concepts scenario analysis and optimization methods to assist with diagnosing operational issues and evaluating alternatives.
• Support labor planning workforce utilization scheduling and productivity analyses by preparing data inputs executing models documenting assumptions and summarizing results. Work closely with senior engineers to translate analytical outputs into actionable insights while learning to balance service levels cost tradeoffs and operational constraints.
• Extract clean and prepare data using database querying tools and established data pipelines. Assist in building and maintaining analysisready datasets by consolidating data from multiple enterprise systems and validating data quality.
• Apply trend analysis and basic statistical techniques to support performance measurement and monitoring. Contribute to automation and repeatability efforts by helping productionize metrics reports and analytical logic using modern analytics and productivity tools within cloudbased platforms.
• Prepare analytical summaries charts and visualizations to support presentations and decision discussions with operations finance and other partners. Assist in developing dashboards and standardized reporting tools that enable stakeholders to understand performance compare scenarios and make informed decisions.
• Collaborate closely with senior engineers analysts and operational partners. Participate in meetings working sessions and field observations to build business context and technical understanding.
• Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
• Perform other duties as assigned.

EDUCATION:

• • Bachelors degree in Industrial Engineering Operations Research Management Science Decision Science or a closely related field.
• Preferred
  • Masters degree in Industrial Engineering Operations Research Management Science Decision Science or a closely related field of study.

EXPERIENCE:

• • 2 years of applied experience in industrial engineering analytics operations research or a related analytical role including internships coop programs or rotational assignments.
• Preferred
  • Experience supporting hospitality theme park resort retail dining entertainment airline or other highvolume service operations with variable demand.

ADDITIONAL INFORMATION:

• Working proficiency in SQL and at least one programming or analytical scripting language (such as Python or R) with the ability to write queries perform analyses and support reusable analytical workflows.
• Experience supporting analytical or decision support solutions including data preparation execution of analyses and documentation of results.
• Foundational understanding of industrial engineering or operations research concepts including statistics process analysis capacity analysis queuing or optimization.
• Experience working with business intelligence or data visualization tools (such as Power BI or Tableau) and exposure to cloud based data platforms (such as Snowflake or Azure).
• Familiarity with modern analytics and productivity tools (such as Microsoft Copilot or ChatGPT) to improve analytical efficiency documentation and learning.
• Strong analytical thinking and problem solving skills with the ability to follow structured approaches and incorporate feedback.
• Effective written and verbal communication skills with the ability to explain analytical findings to technical and non technical audiences.
• Ability to work collaboratively in a team environment and partner effectively with operations finance and technology stakeholders.
• Willingness to learn operational processes through field observations and data collection activities.
• Ability to manage multiple tasks and priorities in a fast paced environment with guidance from senior team members.
• Willingness to support a 24/7/365 operation including awareness of peak periods such as weekends and holidays.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Products & Experiences (UP&E)
At Universal Products & Experiences (UP&E) we transform iconic stories into products and experiences fans can wear play collect and enjoy every day. From the thrilling universe of Jurassic World to the fun of Minions and the timeless magic of Back to the Future we bring beloved franchises to life far beyond the screen.
Founded in 2016 UP&E combines the energy of a startup with the reach of a global leader. Our mission is bold yet simple: to take imagination beyond the screen through innovative products immersive retail and unforgettable theme park experiences. Partnering with world class licensees and creators we deliver toys fashion collectibles games and lifestyle products across parks retail and digital platforms worldwide.
Creativity technology and storytelling are at the heart of everything we do. As part of Universal Destinations & Experiences youll join a collaborative inclusive global team where every voice mattershelping us be an employer of choice for top talent and a partner of choice for retailers licensees and creators. If youre ready to bring imagination to life and create moments that matter your adventure starts here.
Join us and help create moments that matter.
Orlando Resort. Here you can.