Sales Development Representative

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard Visa cards at scale across more than 60 countries.

Our advanced multi-cloud platform delivers real-time data unmatched scalability and the flexibility of shared or dedicated processing instances. Its this global reach and innovation that sets us apart.

Were looking for a Sales Development Representative to drive Paymentologys growth by identifying engaging and qualifying potential clients across fintech retail banking and digital banking sectors. This role plays a critical part in researching key contacts executing targeted outreach strategies and building strong relationships with decision-makers to generate new business opportunities.

If youre passionate about relationship-building data-driven outreach and making a tangible impact on global business expansion this is your opportunity to thrive in a high-growth innovative environment.

• Identify and research key contacts and decision-makers at fintechs retail banks and digital banks within assigned territories.
• Conduct outreach via email LinkedIn and phone calls to initiate conversations with potential customers.
• Utilise HubSpot CRM and AI-driven outreach tools to track interactions manage campaigns and ensure timely follow-ups.
• Establish and nurture meaningful relationships with decision-makers to support long-term partnerships.
• Use a consultative sales approach to engage with prospects understanding their needs and aligning solutions accordingly.
• Develop and maintain strong relationships with prospective clients ensuring personalised value-driven interactions.
• Act as a trusted advisor educating clients on Paymentologys value proposition and solutions.
• Identify client challenges and tailor solutions to meet their specific requirements driving engagement and fostering partnerships.
• Schedule and coordinate high-value meetings between prospects and Paymentologys sales team.
• Ensure a smooth transition for prospects by addressing pre-meeting queries and providing relevant information.
• Represent Paymentology at key industry networking events conferences and trade shows such as Money 20/20 Singapore Fintech Festival and Seamless Africa.
• Engage with prospects and clients in person to strengthen relationships and showcase Paymentologys expertise.
• Support the sales team by coordinating scheduled meetings and following up with leads generated during events.
• Facilitate post-event debriefs by gathering insights experiences and feedback to improve future event strategies.
• Maintain accurate and up-to-date records of outreach activities engagement levels and client feedback in HubSpot CRM.
• Provide weekly reports on outreach progress meeting schedules and conversion rates to sales and marketing teams.
• Share key insights from prospect interactions to refine messaging and outreach strategies.
• Collaborate with cross-functional teams to ensure alignment between outreach efforts campaign goals and business objectives.

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Requirements:

What it takes to succeed:

• Strong research skills with the ability to identify key contacts and market opportunities
• Excellent verbal and written communication skills with experience in crafting personalised and impactful outreach messaging
• Proficiency in LinkedIn Sales Navigator HubSpot AI outreach platforms and other data sourcing tools
• Consultative selling approach with the ability to establish trust and credibility with prospects
• Comfortable engaging prospects across multiple channels including phone outreach and in-person interactions at events
• Ability to represent the business at industry events actively network and convert conversations into qualified opportunities
• Highly organised and proactive able to manage multiple priorities in a fast-paced environment
• Strong interpersonal skills with the ability to engage and influence stakeholders effectively
• Self-motivated with a growth mindset and willingness to adapt and learn in a dynamic business environment

Education & Experience:

• A degree in Business Marketing Communications or a related field is preferred but not essential with relevant experience
• Experience within fintech payment processing or SaaS environments is highly desirable
• Familiarity with CRM tools AI-driven outreach platforms and email automation software
• 13 years of experience in sales business development or customer-facing roles ideally within the fintech payment processing or SaaS sectors
• Proven track record of successful lead generation outreach and client engagement in a B2B environment
• Experience in event participation outbound calling and active sales pipeline management is an advantage