Front Desk Executive

Key Responsibilities:

• Welcome guests clients vendors and employees as well as provide directions and information as required.

• Answer screen and forward incoming phone calls take messages and respond to general email or in-person inquiries.

• Monitor permanent and outsourced staff attendance registers.

• Handle data entries such as documenting scanned payment vouchers.

• Monitor and timely restock of office supplies.

• Maintain accurate files and updated records of office equipment and inventory.

• Ensure front desk waiting areas and office atmosphere are clean organized and presentable.

• Monitor the visitor register and ensure visitors are issued tags and follow security procedures.

• Receive sort and distribute incoming mail and packages to respective persons and units.

• Assist with organizing travel arrangements and logistics such as flight booking with good carriers hotel reservations pick-ups drop-offs etc.

• Assist with immigration duties such as e-CERPAC Visa Processing Expatriate Quota Returns etc.

• Provide administrative support to Human Resources Finance and other teams as required.

Qualification Experience And Skills:

• HND or Bachelors in Business Administration Public Administration OTM (Office Technology and Management) or related field

• Minimum of 3 years of experience in a similar role

• Prior experience as a Personal or Executive Assistant to a CEO will be an advantage

• Membership of a professional body (E.g. ICSAN) will be an advantage

• Graphic design skills (with Canva and AI tools) will be an advantage

• Communication (verbal and written) skills

• Organization skills and ability to multitask

• Proficiency in Microsoft 365 Suite (Excel and Word) and Email (Outlook)

• Good negotiation skills

• Ability to handle travel and bookings

• Courteous and hospitable

• Good Documentation and Recordkeeping Skills

• Basic understanding of Immigration process to handle visas and related protocols