Assistant Manager CROPS & PPD Nagpur
Share
Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose
The purpose of the job is processing transactions received at AMC branches by adhering to regulatory guidelines and within the laid down standard operating processes and servicing customers/distributors both walk in as well as on call within the defined timelines
Job Context & Major Challenges
Job Context/ Job Challenges:
Organization Context
Established in 1994 Aditya Birla Sunlife Asset Management Company (ABSLAMC) is a joint venture between Aditya Birla Group and Sun Life Financial Inc. a leading international financial services company in Canada.
ABSLAMC is a fund manager for Aditya Birla Sunlife Mutual Funds and currently ranks as the fourth largest Fund Management house in India with a total Average AUM base of over INR 2 Lakh 70 Thousand Crores (as on March 2020) including Offshore and Alternate Assets. As of March 2020 the domestic Average AUM market Share of the organisation was approx 9.8%. Equity Market share was approx. 7.85% and FI marhet share was approx. 12%. The company grew its investor client base by 19% to about 7.15 Mn from 6 Mn over the previous two years.
Distribution Network: ABSLAMC has a footprint in 194 locations across the country with approx 50000 IFAs 190 National Distributors & 85 banking partnership. ABSLAMC also has its offshore presence through its rep offices in Singapore Dubai & Mauritius. The employees strength of ABSLAMC is approx. 1700 employees (Onrolls and Associates as on Mar 2020).
ABSLAMC offers investors a range of comprehensive investment options which includes diversified and sector specific equity schemes hybrid funds and a wide range of debt and treasury products. Its offerings also include Portfolio advisory services for High Net worth individuals as well as offshore funds for Non Resident Indians. There are approx. 160 schemes managed by the organization as on Mar 2020. The Company follows a long term fundamental research based approach to investment and thrives to provide a transparent and ethical services to its investors.
One of the key challenges for ABSLAMC has been to maintain a balance between moving with dynamic and constantly changing regulatory norms of the country and maintaining growth and profitability in the extremely competitive market. And some of key strengths of the organization that have helped it to sustain and grow are:
a)Focus on Technology The organization has been in the forefront in implementing technological innovation to foster innovation and also to improve efficiency for its stakeholders whether it is employees clients or distributors. ABSLAMC was amongst the first Fund Houses to set up Digital efficiencies.
b)Product Innovation ABSLAMC has been known to be a pioneer in terms of products and has a history of launching innovative category defining products like Birla Cash plus etc.
c)Research based approach ABSLAMC has one of the largest team of research analyst dedicated to tracking down the best companies to invest in
d)Strong Distributor Delivery Mechanism The Company has developed a 4 -pronged sales/delivery mechanism to ensure maximum reach and penetration to the end customers. This mechanism includes Companys direct Channels (branches/online) Independent Financial Advisors (IFAs) National Distributors (ND) and Banks.
e)Regulator Interface ABSLAMC plays a key role in the Association of Mutual Funds in India (AMFI) with quite a few members of the top management being a part of the AMFI Board. It has hence ensured that it can discuss any new Industry development from a regulatory perspective at the initial stages with the Regulator as well as the Industry Association
f)People Management ABSLAMC believes in continuously measuring the perception of its people using a 4-S approach namely Satisfaction Say Stay and Strive which has enabled it to garner a workforce committed and aligned to the overall business success.
Key Result Areas
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Transaction processing | oProcessing of transactions as per regulatory guidelines and within the laid down SOPs including PMS transactions oProcessing KYC applications and reconciling the KYC status and ensuring collection of pending documents to facilitate completeness of documentation requirement oData enrichment to facilitate transactional convenience and information dissemination oProcessing KYC applications for customer acquisition oScrutinising PMS applications for account opening and subsequent servicing of PMS accounts oTo handle transmission cases promptly and with empathy and due diligence |
| KRA2 | Regulatory Compliance | oDisplay of NAV and addendum as per the guidelines oManaging DTSM as per the guidelines and SOPs oEnsuring no regulatory deviation in the branch related to transaction processing |
| KRA3 | Stakeholder Management | oTo liaise with Banks Sales Team and HO from time to time for transaction related activities oTo liaise with Sales / Sales Support to clear any issues related to transaction processing oTo build a strong relationship with service providers/vendors like RTA bankers courier etc. at local level oServicing IFAs pertaining to branches and MR locations |
| KRA4 | To manage customer queries requirements and issues | oTo ensure to tag all interactions happened in the branch appropriately w. r. t. queries requirements and issues as well as processing of transmission claims oTo ensure to maximise queries resolution at the time of raising oTimely and accurate intimation of TROs to customers to ensure win-backs. oTo ensure adherence of TAT in case of requirements and issues oTo escalate at various levels in case of possible TAT burst of issue and requirements tagged |
Required Experience:
Manager
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
