Administration Officer Receptionist

About Us:

Alzheimers WA (AWA) is the leading provider of dementia care services in Western Australia with a team of over 200 staff. We operate from our central office in Subiaco and four support service houses located in Shenton Park Woodvale Mandurah and the last financial year we delivered over 40000 hours of individual support through Home Care Packages and our digital presence reached over 280000 people seeking dementia related information and support via our AWA we provide a wide range of offerings including advocacy education partnerships training consultancy and holistic person-centered care. We offer Commonwealth Home Support Programs Support at Home packages as well as day and overnight respite AWA we are dedicated to walking alongside people living with dementia making meaningful difference in their lives. If you are drawn to a journey filled with purpose and empathy we invite you to apply and become part of our senior team.

Inclusive Workplace

We are a purpose led organisation and committed to fostering a thriving workplace where everyone feels valued and diversity and inclusion we strive to create a culture that honors each individuals unique perspectives and experiences. We welcome applications from all talented individuals regardless of age sexual orientation gender identity disability status cultural or linguistic background and weencourage Aboriginal and Torres Strait Islander (First Nations) people to apply.

Position Summary

Reporting directly to the Executive Officer the Administration Officer is responsible for the professional and efficient functioning of the office reception area and for providing administrative support to all areas of the organisation.

Ideal Candidate Profile

• Previous experience in an Administration Officer or receptionist role (or similar).
• Experience working within the aged care or healthcare sector (preferable).

Key Responsibilities

• Maintain a welcoming environment at reception by greeting visitors and assisting with their enquiries either directly or by contacting the appropriate department or person.
• Receive and direct emails phone calls and messages to the relevant member of staff.
• Providing telephone support to the clients service team.
• Receiving and dispersing Alzheimers WAs deliveries mail and other items.
• Maintaining records of mail-out quantities and costs per department.
• Assisting with raising purchase orders.
• Assisting in maintaining client and staff databases and files.
• Provide high quality administrative support to all departments.
• Undertake general administrative tasks of the other departments as and when required including maintaining databases and files.
• Ensuring office facilities are well maintained and stocked.
• Checking office supplies and processing stationery and other office consumables.
• Reporting any faulty equipment or necessary repairs to the asset manager.
• Participating in and assisting with the coordination of the organisations events and activities where practicable.
• Performing other duties as directed by the Executive Officer or Customer Support Officer.

We Offer

• Salary packaging up to $18550 per annum.
• 5 weeks of annual leave and 17.5% leave loading.
• On site free parking.
• Market leading employee assistance program.

This key role presents a unique opportunity to make a meaningful difference in the lives of people living with dementia. If you are driven by purpose and dedicated to enhancing the wellbeing of people living with dementia we encourage you to apply for this pivotal role of Administration Officer at a confidential discussion or further information regarding this role or to submit your confidential resume for consideration please contact our P&C team at