Field Service Engineer Medical Devices (Medellin)
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Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Field Service Engineer - Medical Devices (Medellin)Job Description
Field Service Engineer:
The Field Service Engineer provides technical support and maintenance including troubleshooting repairs and installations. The role focuses on documenting service activities and preparing for visits working under supervision to achieve firstvisit resolution.
Your role:
Delivers technical support and maintenance services to customers performing troubleshooting repair and installation of products and services with moderate independence while adhering to regulatory guidelines and company standards.
Documents service activities in detail including diagnostics resolutions test procedures and case status ensuring accuracy and completeness to maintain transparency and traceability.
Works under direct supervision following established processes and using independent judgment to ensure compliance with operational policies and the delivery of consistent high-quality service.
Tracks and records customer interaction time parts usage and service outcomes in real-time with high accuracy contributing to operational efficiency and accountability.
Youre the right fit if:
You have 2 years of experience as field service engineer with expertise in imaging equipment.
Ability to maintain relationships with customers and understand their needs. You are service-oriented with a methodical approach to problem solving.
You have a Bachelors degree in Biomedical Engineering or Electrical Engineering.
You skill include Intermediate to advanced English level (minimum B1
You live in Medellin and have availability to travel within the country if required. Valid US visa is desirable.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Required Experience:
IC
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
