Sales Operations Analyst

About Overwatch:

Overwatch Imaging is an imagery intelligence technology company working to bring sensor autonomy to time-critical airborne search detection tracking and monitoring missions. Our Automated Sensor Operator (ASO) software native to our own line of purpose-built Smart Sensors and as an upgrade for airborne video gimbal platforms brings Superhuman Vision and Workload Reduction to users of real-time imagery intelligence systems. We fundamentally believe that modern edge processing and AI-enabled autonomy can perform an important set of time-critical imagery intelligence missions better faster and more safely than humans can alone.

Founded in 2016 in Hood River Oregon we support private sector companies as well as federal state and local agencies around the world with missions ranging from wildfire mapping and disaster response to law enforcement border security maritime domain awareness and tactical intelligence.

About this Role:

Overwatch Imaging is seeking a Sales Operations Coordinator to be the operational backbone of our growing revenue engine. This role exists to clean up our data hold the team accountable to the sales process and tools in place and own the organizational and administrative load of delivering a well-oiled machine focused on customer engagement and closing deals in partnership with the Sales and Growth Manager. The ideal candidate is meticulously detail-oriented energized by clean records and well-run process and takes pride in being the dependable operator behind the scenes. Success in this role looks like a CRM you can trust a pipeline review that runs on schedule with no last-minute scrubbing deal artifacts filed where they belong and a scalable growth engine that paves the way to the future.

What Youll Do:

• Own the day-to-day cleanliness accuracy and completeness of the CRM (accounts contacts opportunities activities attachments and stage history) so every report run from the system can be trusted without rework
• Audit pipeline records on a recurring cadence to identify and resolve missing fields duplicate accounts stale opportunities miscategorized stages and inconsistent naming conventions
• Hold the team accountable to the existing sales process (required fields stage gates capture artifacts follow-up commitments) and chase open items to closure with the Sales and Growth Manager and BD Directors
• Operate inside Overwatchs existing tools templates and process; continuously look for small targeted optimizations that help the team win deals faster within the current methodology
• Own the RevOps meeting cadence focused on cross-team alignment including pipeline reviews gate reviews forecast calls
• Produce clean weekly monthly and quarterly pipeline activity and forecast reports for the company leadership directly from CRM data
• Maintain the team calendar of customer meetings conferences capture milestones proposal due dates and contract action dates. And proactively surface conflicts and upcoming deadlines
• Manage the document repository for sales (capture plans proposals white papers NDAs teaming agreements presentations customer correspondence) keeping records version-controlled properly named and easy to find
• Support proposal quote and contract preparation by coordinating inputs from BD Finance Contracts and technical staff and tracking deliverables through to submission and execution
• Track and report on key pipeline metrics and flag trends risks or process breakdowns
• Coordinate with Marketing on campaign list pulls event registrations lead handoffs and post-event lead-to-opportunity reconciliation so every captured lead is accounted for in the CRM

What Youll Bring:

Experience and Education:

• Bachelors degree in business operations communications or a related field; or equivalent practical experience
• 1-3 years of experience in sales operations sales coordination sales administration revenue operations or a senior administrative role supporting a sales or business development leader
• Exposure to B2B or government sales environments is a plus; aerospace defense or technology industry experience is a bonus but not required

Technical Competence:

• Hands-on proficiency with at least one major CRM including list views dashboards basic reports data imports and field standardization. Our CRM is Hubspot.
• Strong working command of Microsoft 365 (Excel Word PowerPoint Outlook Teams) and shared file systems such as SharePoint or OneDrive.
• Comfort building and maintaining clean dependable reports
• Familiarity with proposal and document workflows: track changes comment management redline reconciliation PDF assembly and compliance matrices
• Basic understanding of government or commercial contracting is a plus but not required

Character Attributes:

• Detail-oriented. You notice the misspelled account name the missing close date and the duplicate contact and you fix them
• Process-disciplined. You take pride in following the defined sales process and helping others follow it fixing what no longer serves the purpose
• Quietly accountable. You keep the team honest about commitments deadlines and data quality
• Optimization-oriented. You are continuously looking for the small adjustment checklist or template tweak that will help the team win deals faster
• Dependable operator who makes the sales engine run cleanly
• Thrives in a dynamic fast-paced venture-backed startup environment

What We Offer:

• Growth Opportunities: As a team member of a true startup you will learn by doing and shape our future. The opportunities are limitless for those who want to grow their career.
• Impact Opportunity: We work on missions that matter to keep people safe and make the world better and we do it without bureaucracy at the speed of a startup.
• Team Collaboration: Work in a fast-paced collaborative environment with amazing teammates. The Overwatch Imaging leadership team believes in an open-door policy meaning everyone has a voice and access to guidance advice feedback and the ability to pitch crazy new products or ideas.
• Late Start Wednesday: A weekly block to have focus time away from meetings and calls. An opportunity to work from home flex your schedule or self-directed time to focus on training and development.
• Time Off: Generous PTO to empower employees to make decisions about work life balance based on work and home needs.
• Holidays: Overwatch Imaging recognizes 10 company holidays.
• Ownership: Equity/Stock Options in our rapidly growing company.
• Health Benefits: Medical/Dental premiums 100% covered by Overwatch Imaging for employees and their families plus available pre-tax health savings account.
• 401K: Employer matching contributions up to 4% of pay.

All applicants must be authorized to work on a permanent basis in the United States.

Overwatch Imaging is an equal opportunity workplace and makes employment decisions based on merit and business needs regardless of race color ancestry religion sex national origin sexual orientation age marital status disability gender identity Veteran status or any other protected personal characteristic.

Export Control Compliance Notice
This position may involve access to data technology or software that is subject to U.S. export control laws and regulations including the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). As such employment is contingent upon the applicants status as a U.S. person--a US citizen permanent resident or green card holder.

Required Experience:

Junior IC