Lead System Analyst

The Lead System Analyst is responsible for identifying defining and analysing complex systems across the continuum of care. This role focuses on understanding how people processes data and systems work together across patient pathways (from referral through treatment and follow-up) and designing and implementing solutions that improve efficiency reliability scalability and performance.

The position requires strong analytical thinking systems design and practical delivery capability with a focus on continuous improvement and operational excellence.

Key Responsibilities

Map and understand end-to-end workflows across the continuum of care (patient presents to post surgery follow-up) and the systems that support them.

Design and implement improvements that make pathways more efficient reliable and consistent for patients and care teams.

Turn clinical and operational needs into clear requirements and functional specs that delivery teams can build.

Work with hospital teams and internal partners (operations logistics EDT engineering product teams) to deliver solutions.

Evaluate existing systems and recommend enhancements integrations or redesigns.

Ensure solutions are scalable supportable and aligned to organisational goals.

Document workflows system designs and decisions so solutions can be validated adopted and maintained.

Required Qualifications

L8 Bachelors degree in Engineering Systems Engineering Computer Science or a related discipline (or equivalent experience).

Proven experience analysing and improving complex systems or end-to-end processes.

Strong understanding of systems thinking process mapping and optimisation approaches.

Experience translating requirements into system designs specifications and deliverable plans.

Experience working with cross-functional teams in operational and technical environments.

Strong analytical and problem-solving skills.

Ability to explain complex topics in a clear practical way.

Preferred Qualifications

Experience with process mapping modelling/simulation or analytics tools.

Experience in healthcare hospital operations or another regulated environment.

Understanding of enterprise systems and integrations (for example Electronic Health Records scheduling/workflow tools Enterprise Resource Planning Warehouse Management Systems).

Relevant certifications (for example Lean Six Sigma or Systems Engineering).

Experience in supply chain logistics manufacturing or inventory management systems.

Familiarity with process improvement methodologies (e.g. Lean Six Sigma).

Experience with modelling tools simulation software or data analytics platforms.

Knowledge of automation integration or enterprise systems (ERP WMS etc.).

Relevant certifications (e.g. Lean Six Sigma Systems Engineering).

Key Skills & Competencies

Strong stakeholder management and credibility with clinical specialists and hospital operations teams.

Systems thinking across end-to-end pathways (people process technology data).

Structured problem-solving and ability to simplify complex workflows into clear requirements.

Clear communication across clinical operational and technical audiences.

Delivery mindset: prototype pilot scale with measurable outcomes.

High documentation discipline and attention to detail.

Experience capturing workflows through shadowing workshops and process mapping and translating findings into requirements and measurable outcomes.

Experience partnering with technical delivery teams (engineering product user experience data) to deliver solutions into operational settings.

Exposure to pre-operative pathways (referral/triage pre-assessment imaging workflows such as CT/MRI/X-ray) and/or post-operative rehabilitation pathways is beneficial but not essential.

Systems thinking and analytical mindset.

Strong problem-solving and decision-making abilities.

Excellent communication and stakeholder engagement skills (clinical operational and technical).

Ability to manage complexity and ambiguity and still drive progress.

Continuous improvement and practical delivery focus.

Strong documentation skills and attention to detail with a broader strategic view.

Working Conditions

Office-based or hybrid working environment.

Collaboration across multiple departments and stakeholders including hospital partners.

May require time in clinical or operational environments depending on projects (site visits shadowing workshops).

Additional Information
Hybrid working model
23-month fixed-term contract
Primary work location: Stryker Anngrove Carrigtwohill.
Company benefits include pension healthcare life assurance corporate bonus etc.

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