Infrastructure Delivery Manager , Infrastructure Delivery

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
The mission of the team is to deliver network and server capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people tracking budgets providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures as well as responsible for driving low voltage structured cabling across the Amazon data center platform.
Some high level responsibilities include:
Prioritize and assign tasks to data center technicians and operators project management coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages
Manage the installation network and cabling infrastructure in a data center environment
Guide train and educate staff on the best practices related to all service owner issues
Manage tasks and deliverables across small to large-size projects
Recommend document and oversee policies and procedures to meet industry best practices and to meet required SLAs
Provide weekly report to the data center manager
Coordinate team resources to support project and delivery needs to include emergency projects change management and maintenance window support and potential off-hours and on-call needs.
Recruit and train data technicians to ensure appropriate staffing levels
Host weekly staff meetings
Drive compliance to Amazon performance management requirements

- Associates degree or above
- 4 years of experience in a data center technology role and/or 4 years of knowledge in TCP/IP networking network cabling fiber optic types and test equipment
- 4 years of experience in management/team lead function

- 3 years of data center engineering or operations experience
- Experience with network hardware: copper and optical fiber cabling switches routers
- Experience measuring key operational metrics (e.g. order cycle time ship estimate accuracy on-time and complete shipment inventory record defect rate)
- Experience representing your team or technical area to senior management
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
- Experience managing multiple complex calendars planning and organizing events of all sizes and coordinating domestic and international travel or experience with Microsoft Office products and applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Wharton - 107700.00 - 188500.00 USD annually