Event Operations Manager, QLD

• The Fresh Collective
• Brisbane QLD (Hybrid)
• Management (Hospitality & Tourism)
• Full time

The Fresh Collective is seeking a passionate experienced and people focused Event Operations Manager to lead and inspire our FOH service teams across our Brisbane venues. This leadership role is central to delivering premium guest experiences and driving operational excellence across multiple high-profile sites.

You will oversee day to day service delivery mentor and develop onsite teams and ensure our events and hospitality operations consistently reflect The Fresh Collectives commitment to quality professionalism and creativity

BENEFITS

• Package: $90K plus super
• Work closely with a highly successful & professional team
• Opportunity to work across multiple locations
• Potential opportunities for career growth and advancement within a highly regarded hospitality group
• Staff discounts at venues and events across Freshs venues Australia wide
• Paid Annual leave

THE ROLE

• Ideal for senior hospitality leaders with extensive experience in events and functions
• Responsible for delivering consistently exceptional customer experiences
• Reports directly to the General Manager Queensland
• Oversees all event service operations including setup execution and pack down for both onsite and offsite events
• Leads and mentors a team of supervisors and service staff
• Deliver on- the job training to all service colleagues
• Collaborates closely with clients and the culinary team to ensure seamless event delivery
• Five-day rotating roster

ESSENTIALS

• Over 3 years experience managing FOH function & event food and beverage teams directing all aspects of event delivery staff development and service execution. Skilled in a wide range of event service styles and recognised for maintaining exceptional service quality in highpressure hospitality settings
• Exceptional attention to detail and quality
• Strong commitment to accuracy and high standards
• Highly effective communicator skilled in both written and verbal interactions with strong proficiency in administrative processes documentation and organisational support
• Skilled in building team capability through coaching structured training and a supportive leadership style
• Highly organised with strong administrative and time management skills
• Current RSA and RMLV
• Full-time Australian working rights
• Commitment to a long-term role (minimum 2 years preferred)

ABOUT US

The Fresh Collective is a Sydney based hospitality group also operating in Brisbane Canberra and Perth delivering exceptional experiences and premium food and beverage across a range of venues.

With a dedicated team of experienced chefs and hospitality professionals Fresh has become the go-to for premium service and dining experiences.