Service Business Development Manager

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The opportunity:

Drive profitable growth of the Service portfolio through proactive customer engagement strategic account development and installed base (IB) penetration. Build long-term customer relationships while positioning service as a core value driver across lifecycle solutions.

How youll make an impact:

• You will proactively visit customers to promote and sell prescribed Service offerings across installed base and new opportunities develop and execute account plans and sales strategies leveraging installed base (IB) Salesforce data and greenfield project insights.

• You will identify whitespace opportunities and expand service penetration across key accounts prepare attend and present service offerings at industry events to build brand presence and drive pipeline opportunities own and grow a sustainable sales pipeline.

• You will build strong trust-based relationships with customers utilities EPCs and industrial stakeholders act as the primary point of contact for service-related opportunities and lifecycle discussions deliver a high level of responsiveness to customer needs and inquiries.

• You will work closely with Front-End Sales and Segment teams to align service into broader solution selling support and enable internal sales teams to independently position and sell service offerings collaborate with technical digital and operations teams to shape value propositions.

• You will maintain accurate pipeline data forecasts and customer interactions in CRM (Salesforce) drive disciplined sales execution through opportunity tracking and regular reviews and perform win/loss analysis to refine sales strategies.

• You will analyze market trends competitor positioning and customer needs use insights to continuously refine value propositions and go-to-market strategies and contribute to regional/service growth plans.

• You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.

• Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Proven BDM / sales experience in energy electrical or industrial sectors.

• Strong understanding of installed base (IB) strategy and lifecycle services advanced stakeholder engagement and influencing skills.

• Strong commercial acumen and negotiation capability experience using CRM tools (e.g. Salesforce) and ability to analyses market data and build strategic account plans.

• Proficiency in English communication.

More about us:

At Hitachi Energy Australia we offer you:

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

International working environment and empowering working culture.

On Job Training will help you to grow and enhance your skills.

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