Customer Success Coordinator

Key Account Coordinator

In-Person Full-Time
Salary: Starting at $25/hr

Join Our Team & Make an Impact!

Are you highly organized detail-oriented and passionate about delivering top-notch customer support Do you thrive in a fast-paced environment where every day brings new challenges If so we want YOU to be a part of our Key Account Solutions Team!

As a Customer SuccessCoordinator youll play a crucial role in supporting our Key Account Solutions Managers and ensuring our customers receive the best experience possible. Youll be the primary point of contact for our key accounts assist with administrative tasks and help drive efficiency within our team. If youre looking for a role where you can grow collaborate and make a real impact this is the opportunity for you!

What Youll Do:

• Serve as the first point of contact for key account customers ensuring smooth communication.
• Provide administrative support including scheduling meetings handling correspondence and managing reports.
• Work closely with multiple teams and departments to ensure accurate and timely account management.
• Assist in the onboarding and support of new accounts.
• Analyze data and provide valuable insights to improve processes and customer satisfaction.
• Take initiative to identify process improvements that enhance efficiency and customer experience.

What You Bring to the Table:

âï 2 years of administrative experience (customer service experience a plus!).
âï A bachelors degree (preferred but not required).
âï Proficiency in Microsoft Office (Excel Outlook Word etc.).
âï Excellent communication organization and problem-solving skills.
âï Ability to multi-task and work independently while collaborating with a team.
âï A proactive customer-first mindset with great attention to detail.

Why Youll Love Working Here:

Competitive salary starting at $25/hr ($52000/year non-exempt)
Monday-Friday schedule (no travel required)
Comprehensive health dental vision and life insurance
Generous paid time off and 401(k) matching

Opportunities for growth and development

If youre looking for a dynamic role where your work makes a real impact wed love to hear from you!

Apply today and take the next step in your career!

Required Experience:

IC