Site Strategy & Order Management Lead

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TN STEM OPT etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on dayshift. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

The Site Strategy Lead is accountable for the overall strategy governance and operational excellence of the GM Philippines site. This role combines local finance stewardship tax compliance site administration facilities management and workplace safety to ensure the site is safe compliant cost-effective and aligned with GMs global strategy. The Site Strategy Lead partners closely with Site Leadership HR Finance IT Legal and global stakeholders to enable a high-performing secure and engaging workplace.

What Youll Do

SITE STRATEGY:

Financial Stewardship & Internal Controls (Site Level)

• Serve as the site-level owner for key financial processes related to the site including financial statement preparation tax compliance treasury and funding requirements budget and forecasts accounts payable intercompany internal controls payroll etc.

• Review and approve payment proposals urgent payment requests and bank portal releases in line with policy and delegation of authority.

• Coordinate with Controllership Tax Treasury and FP&A on local entity requirements (e.g. permits tax filings dividend flows cash management).

• Ensure strong internal controls and timely resolution/escalation of financial issues related to site operations.

• Support the preparation and monitoring of site budgets and identifying efficiency opportunities.

Site Strategy Governance & Planning

• Develop and maintain the site strategy and multiyear roadmap covering facilities security business continuity and employee experience.

• Lead site governance routines (e.g. site steering meetings monthly site strategy reviews executive visit preparations) and ensure clear decision-making and follow-through.

• Translate global and regional priorities into site-level initiatives metrics and action plans.

• Prepare materials for executive visits audits and leadership reviews showcasing site performance risks and opportunities.

Facilities Security & Workplace Operations

• Own the end-to-end facilities and physical security framework for the site in partnership with Facilities Corporate Security and HSE.

• Ensure the site complies with global security standards local security procedures and relevant policies (e.g. visitor management access control CCTV asset control).

• Oversee space planning office moves capacity management and workplace standards ensuring a safe productive and inclusive environment.

• Manage vendor and service provider performance related to facilities security housekeeping utilities clinic and maintenance.

• Lead incident response and escalation for facilities or security issues (e.g. building incidents access breaches) including communication and remediation.

Compliance Risk & Business Continuity

• Ensure the site adheres to regulatory and corporate requirements including:

  • Local business permits tax returns and statutory filings.

  • Data privacy and information security expectations related to site processes.

  • Health safety and environment requirements in coordination with HSE.

• Maintain and periodically test business continuity and emergency response plans (e.g. evacuation disaster recovery for facilities).

• Coordinate with Internal Audit Controllership and Corporate Security on audits assessments and remediation plans affecting the site.

Stakeholder Management & Communication

• Act as the primary point of contact for site-related topics with:

  • Site Leadership and business line leaders

  • HR Talent Acquisition People Services

  • Global/Regional Facilities Security Finance IT and Legal

• Lead or support site-wide programs and events (e.g. university fairs employee events executive engagements) from a site operations and risk perspective.

• Develop and execute site-level communication plans for security facilities changes policy updates and major initiatives.

• Represent the site in regional or global forums on facilities security and finance topics sharing best practices and lessons learned.

People Leadership & Ways of Working

• Lead a small cross-functional team (e.g. facilities admin internal finance analysts security coordinators) driving clarity of roles coaching and development.

• Foster a culture of safety accountability partnership and continuous improvement across the site support functions.

• Champion process automation and digitization (e.g. SharePoint Power Apps/Automate) to streamline site and finance workflows.

• Model GMs values and leadership behaviors creating an environment where people feel safe to raise issues and propose improvements.

ORDER MANAGEMENT

Order Management Strategy Governance & Performance

• Own the operating model KPIs and service levels for the Order Management function (e.g. order accuracy turnaround time backlog health ontime confirmations).

• Translate commercial and operations priorities into order management plans targets and routines (huddles weekly reviews month-end governance).

• Provide regular performance reporting and insights to stakeholders highlighting drivers risks and recommended actions.

• Ensure the team supports month-end/quarter-end requirements for volume and revenue recognition (cut-off backlog validation exception clearing).

End-to-End Order Lifecycle Management

• Oversee order intake entry and validation across systems (e.g. SAP/ERP order tools) including checks on completeness pricing master data and credit status.

• Ensure robust processes for order changes and cancellations including approvals reason coding and audit trail.

• Lead backlog and order book management ensuring a clean and reliable view of open orders and demand.

• Oversee issue and exception handling (e.g. credit holds blocked orders pricing/mapping issues consignee discrepancies) ensuring timely resolution and communication.

• Partner with Logistics/Supply Chain to align promise dates capacity constraints and shipping updates and to resolve delivery-related issues affecting orders.

Risk Controls & Compliance

• Ensure all order management activities follow documented SOPs approval matrices and internal control requirements (e.g. revenue recognition credit policies).

• Maintain strong documentation and audit trails for orders approvals exceptions and changes.

• Support audits and reviews (internal / external) leading remediation actions where gaps are identified.

• Monitor data quality and master data issues driving corrections and reinforcing ownership with master data teams and business owners.

People Leadership & Capability Building

• Lead coach and develop a team of order management analysts/specialists setting clear goals and expectations.

• Provide regular feedback mentoring and performance reviews fostering ownership and professional growth.

• Build cross-skilling and backup within the team (e.g. across markets order types sub-processes) to ensure resilience.

• Reinforce a culture of customer focus accountability and continuous improvement in daily operations.

Continuous Improvement & Digital Enablement

• Use data and root-cause analysis to identify recurring issues bottlenecks and error patterns across the order lifecycle.

• Lead or sponsor CI initiatives (e.g. Lean automation standardization) to reduce manual work errors and turnaround time.

• Partner with CI/IT teams on tool and system enhancements (dashboards trackers workflow automations integrations).

• Promote effective use of analytics tools and collaboration platforms (e.g. Excel/Power BI SharePoint workflow tools AI assistants) to elevate team productivity and insight quality.

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in Finance Accounting or a related field

• Professional certifications (e.g. CPA CMA PMP) are an advantage.

• 5 years of progressive experience in finance or shared services ideally within a multinational organization.

• Experience in site/facilities operations or corporate services is preferred

• Proven experience leading cross-functional initiatives or managing a site/functional team.

• Demonstrated exposure to:

  • Financial statement preparation

  • Internal controls audits or SOX/compliance

  • Vendor and contract management

  • Facilities security or business continuity (directly or in close partnership)

What Will Give You A Competitive Edge (Preferred Qualifications)

• Strong financial acumen and comfort with reviewing financial statements payment proposals forecasts and budgets.

• Solid understanding of risk management internal controls and compliance.

• Excellent stakeholder engagement and communication skills including executive-facing presentations.

• Ability to prioritize and organize across multiple workstreams and deadlines.

• Comfort working with digital tools and automation platforms (e.g. Microsoft 365 SharePoint Power Apps/Automate ERP/finance systems).

• People leadership skills: coaching feedback conflict management and performance management.

• High level of integrity discretion and sound judgment when dealing with confidential and sensitive matters.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

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