Compliance & Administrative Coordinator
Hudson, NH - USA
Job Summary
- 401(k)
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Paid time off
This role is ideal for someone who:
- notices missing details others overlook
- enjoys organizing information
- can solve problems independently
- remains calm under pressure
- and takes pride in getting things right.
- Reviewing technician and field documentation for completeness and accuracy
- Preparing digital job files to meet insurance carrier and program compliance requirements
- Identifying missing information inconsistencies or documentation gaps
- Coordinating internally with operations estimators project managers accounting and subcontractors
- Entering and maintaining accurate customer and job information
- Answering incoming calls and assisting customers professionally and compassionately
- Managing multiple priorities while handling interruptions throughout the day
- Tracking job progress and following up on outstanding items
- Supporting billing and administrative workflows
- Assisting with office organization and daily administrative operations
- Has exceptional attention to detail
- Uses common sense and good judgment
- Is confident asking questions and solving problems
- Can handle repetitive tasks without losing focus or accuracy
- Is dependable and follows through consistently
- Can multitask and shift priorities quickly
- Communicates professionally with customers and coworkers
- Thrives in structured processes while adapting to changing situations
- Takes ownership instead of waiting to be told what to do
- 2 years of administrative office coordination or customer service experience
- Strong organizational and computer skills
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Experience handling detailed documentation and data entry
- Ability to work independently while supporting a team environment
- Experience in restoration construction insurance or property claims
- Familiarity with Xactimate Symbility or insurance-related software
- Experience managing digital files and compliance documentation
- Stable team-oriented company culture
- Opportunity to grow within a respected restoration organization
- Meaningful work helping customers during difficult situations
- Supportive leadership and training
- Fast-paced environment where your work truly matters
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.