Project Manager, King County Crisis Training Academy

Job Description

HARBORVIEW MEDICAL CENTERS BEHAVIORAL HEALTH INSTITUTE has an outstanding opportunity for a SENIOR MARKETING COMMUNICATIONS & OUTREACH SPECIALIST

WORK SCHEDULE

100% FTE

Weekdays

100% Remote Onsite or in person as business needs dictate

DEPARTMENT DESCRIPTION

The Harborview Behavioral Health Institute (BHI) is a program of Harborview Medical Center that is dedicated to advancing innovation research and clinical practice in community behavioral health. The BHI Pillars of Clinical Services Training Policy and Workforce Development and Research and Program Evaluation are focused on innovative practices that improve access to effective behavioral health care. The BHI is led and staffed by Harborview Medical Center clinical staff and faculty from the UW Medicine Department of Psychiatry and Behavioral Sciences

POSITION HIGHLIGHTS

The Senior Marketing Communications & Outreach Specialist provides leadership for execution of marketing communications and outreach functions for the King County Crisis Training Academy (KC-CTA) and the broader Behavioral Health Institute (BHI) Training Workforce and Policy Innovation Center portfolio. This position is responsible for managing communications systems workflows and digital platforms that support outreach engagement and dissemination of information across multiple initiatives.

PRIMARY JOB RESPONSIBILITIES

• Plan and execute marketing communications and outreach activities for the King County Crisis Training Academy (KC-CTA) and other Behavioral Health Institute (BHI) and related initiatives in collaboration with leadership
• Develop edit and manage communications and outreach materials for trainings conferences webinars and workforce initiatives
• Manage content across digital platforms (email webpages outreach materials) ensuring consistent messaging tone branding and accessibility
• Coordinate outreach efforts to drive participation and engagement across behavioral health and social service systems
• Maintain and update webpages using Content Management System tools (e.g. WordPress) ensuring accuracy and alignment with institutional branding guidelines
• Manage Learning Management Software content including course updates announcements and learner experience; develop asynchronous materials using authoring tools (e.g. Articulate Rise 360)
• Collaborate with project staff and subject matter experts to produce format and maintain training and educational content
• Manage email campaigns (e.g. Mailchimp) including list management scheduling and performance tracking; develop targeted communications for diverse audiences
• Coordinate production organization and publication of video and multimedia content (e.g. YouTube Vimeo) ensuring accessibility standards (captioning transcripts) and quality
• Design and administer surveys and evaluation tools (e.g. REDCap) and analyze engagement metrics
• Prepare reports summaries and briefing materials on communications outreach and participation outcomes for leadership and stakeholders

REQUIREMENTS

• Bachelors degree in communications marketing public health behavioral health education or a related field; or an equivalent combination of education and experience
• Minimum of five (5) years of experience in marketing communications digital content outreach or related roles.
• Experience managing and executing communications and outreach activities across multiple platforms (e.g. email web LMS social media and video).
• Experience managing email marketing platforms such as Mailchimp including campaign development audience segmentation and performance tracking.
• Experience managing and maintaining webpages using content management systems such as WordPress.
• Experience managing or maintaining learning management systems (LMS) and/or developing digital learning content.
• Experience coordinating and managing video content workflows including editing uploading and maintaining content across platforms such as Vimeo or YouTube.
• Experience coordinating production of captions and transcripts to meet accessibility standards.
• Experience developing or managing surveys and evaluation tools using platforms such as REDCap or similar systems.
• Strong written and verbal communication skills including the ability to communicate clearly and professionally with diverse internal and external stakeholders.
• Demonstrated ability to work independently prioritize competing demands and exercise professional judgment in managing communications workflows and deadlines.
• Demonstrated ability to manage multiple concurrent projects while maintaining accuracy organization and attention to detail.
• Demonstrated ability to apply trauma-informed and culturally responsive practices across communications and outreach efforts.
• Equivalent experience may substitute for degree requirement

ABOUT HARBORVIEW MEDICAL CENTER

As the regions only Level I Trauma and verified burn center Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis including emergency medicine trauma and burn care neurosciences ophthalmology vascular surgery HIV/AIDS rehabilitation mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

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Other Compensation:

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Temporary or Regular

FTE (Full-Time Equivalent):

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About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.