Division of Restorative Dentistry & Periodontology Clerical Officer- Grade III (Permanent Contract)

Division of Restorative Dentistry & Periodontology Clerical Officer- Grade III (Permanent Contract)

The Dublin Dental University Hospital is the major dental teaching hospital in Ireland undertaking the training of postgraduate and undergraduate dental students student dental nurses dental technicians and dental hygienists. The DDUH is seeking to recruit a Dental implant Coordinator/Divisional II Administrator for a Full-Time Permanent Contract. The position reports to and is accountable to the Head of the Division of Restorative Dentistry and Periodontology.

This post is aligned with the Grade III Clerical Officer HSE salary scales which starts at 27895 to max 44863 (15 pt. scale).

Outline of duties and responsibilities:

Each candidate must have:

• Leaving Certificate or equivalent.

• Previous relevant experience in a hospital setting.

• Excellent interpersonal organisational and communication skills.

• Initiative and enthusiasm with an ability to multitask with ease.

• Excellent organisational and time management skills.

• The ability to work independently.

• Ability and willingness to learn new skills in a constantly changing environment.

• Good communication detail orientatedproficiency with office management systems including Enterprize Microsoft Office and Salud and other relevant packages.

Desirable criteria:

• Able to identify potential difficulties and formulate solutions.

• Adaptable with the ability to work on own initiative prioritise and manage a number of issues simultaneously.

• Demonstrate a patient and student focused approach.

Qualifications and Experience

The successful candidates will be responsible for:

• Provide general office support in the Division of Restorative Dentistry and Periodontology including reception and telephone services.

• Maintain update and organise paper and electronic filing systems.

• Prepare or assist with reports documents and correspondence.

• Record information accurately on systems such as Salud database.

• Action all communications (emails letters internal messages) in a timely manner.

• Handle incoming and outgoing calls with the public patients and staff.

• Identify potential problems or inconsistencies and report them promptly.

• Maintain uptodate knowledge of HSE policies procedures and guidelines.

• Provide administrative support to managers clinicians and multidisciplinary teams.

• Assist colleagues and contribute positively to team operations.

• Ensure all personal and health information is handled securely and confidentially.

• Follow GDPR and HSE dataprotection protocols at all times.

• Undertake additional administrative tasks as assigned by management.

The extent and speed of change in the delivery of services is such that adaptability is essential to this level of appointment. The person chosen will be required to maintain enhance and develop their knowledge skills and aptitudes necessary to respond to changing situations. Therefore this Job Description is an outline of the current broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. It will be reviewed and updated in line with future needs.

The post holder may be moved to any other position within clerical/administration throughout the hospital at any time during their employment on a temporary or permanent basis.

5. General Information

Dublin Dental University Hospital will not be liable for travelling or other expenses incurred by candidates who may be required to attend for interview.

Closing Date for applications is Friday May 29th at noon.

Interested candidates should upload a cover letter with a copy of their Curriculum Vitae to Hirehive

For any informal enquiries please contact Simion Tita HR Officer at landline number 01-6127289

All job offers are subject to two references and a satisfactory pre-employment medical.

Informal enquiries can be directed through Deborah OGorman Divisional Administrator Division of Restorative Dentistry & Periodontology at email: or call Deborah on 01-.