Operations Coordinator- Volunteer and Student Services

WHAT WILL YOU GET AT ELLIS MEDICINE

• Comprehensive and affordable Health Dental and Vision insurance that starts DAY ONE!
• Generous paid time off to support a work-life balance including 6 paid holidays
• Tuition Reimbursement and professional development opportunities
• Retirement plan in the form of a 401(3b) with company match after longevity
• Flexible Spending Account and Dependent Care Accountallowing you to set aside pretax dollars to better care for your health and the health of your loved ones
• Free yearlong unlimited CDTA Navigator Pass including Free CDTA bike share program
• Employee Wellness Program
• Employee Assistance Program
• Employer paid for Life Insurance

WHAT WILL YOU DO AS AN OPERATIONS COORDINATOR

You will report directly to the Leader of Volunteer & Student Services and is responsible for the coordination and daily operations of volunteer and student programs at Ellis Medicine. This role supports a high-volume fast-paced program and ensures a seamless experience for volunteers students and internal departments.

• Assist the leader in recruiting volunteers including participation in college and university fairs community outreach and engagement with community-based organizations.
• Initiate process and manage volunteer and student applications including screening and onboarding
• Coordinate onboarding requirements including interviews background checks health clearances and orientation sessions.
• Serve as the primary point of contact for student affiliations internships shadowing and academic partnerships.
• Collaborate with department leaders and managers to coordinate and place volunteers and students across the organization.
• Develop and manage schedules for volunteers and students to ensure appropriate departmental coverage and program efficiency.
• Maintain organized filing systems and accurate electronic databases for all volunteer and student records
• Monitor attendance track participation and maintain program data for reporting and compliance purposes.
• Ensure all volunteers and students meet organizational and regulatory requirements including HIPAA safety and infection control standards
• Demonstrate the ability to effectively communicate with Ellis medical and professional staff as well as external partners
• Promote volunteer and student programs to increase community engagement and support workforce development initiatives
• Support workforce pipeline programs and partnerships with schools colleges and community organizations
• Assist with continuous quality improvement initiatives within the Volunteer & Student Services Department
• Attend meetings and provide program updates data and recommendations to leadership as needed
• Make recommendations to the Leader regarding program development process improvements and operational efficiencies
• Handle all correspondence in a timely and professional manner
• Provide administrative support including answering phones coordinating with vendors and preparing meeting materials and minutes.
• Assist with special projects events and volunteer recognition initiatives

WHAT DO YOU NEED TO BE AN OPERATIONS COORDINATOR

Education: Associate degree required; applicable job-related experience will be accepted in lieu of a completed degree.

• Minimum of three (3) years of experience in a healthcare setting volunteer services program coordination or related field required
• Customer service experience and competency required
• Experience working with students academic institutions or community programs strongly preferred
• Demonstrated ability to read understand and implement processes based on policy and regulation
• Strong interpersonal organizational and communication skills are required.
• Proficiency in computer systems Microsoft Office and database management required.
• High attention to detail and accuracy in data entry are required.
• Must be able to work flexible hours for events that happen after hospital business hours
• Must have reliable transportation to travel to work-related events. Expected travel is 2030% of total hours.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to and will prohibit discrimination on the basis of race creed color religion sex/gender (including pregnancy) age national origin disability (including pregnancy-related conditions) genetic information predisposition or carrier status military or veteran status prior arrest or conviction record marital or familial status sexual orientation transgender status gender identity gender expression reproductive health decisions domestic violence victim status known relationship or association with any member of a protected class and any other characteristic protected by applicable law violates federal state and where applicable local laws reproductive health decisions or source of payment consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $24.75-$36.53 /hourPay is based on experience skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the state.