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Customer Services Professional
Job Location:
Monthly Salary:
Posted:
2 July 2026 (30+ days ago)
Posted:
Application Deadline:
29 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis treatment and follow-up care empowering healthcare providers worldwide.
Job Title: Customer Services Professional
Location: Cary NC 27511
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: On site
Job Description:
Position Description:
- Deploys detailed knowledge and expertise about the organizations Service offering related products and application domain to improve either business operations (e.g. support for critical/important project issues) and/or strategic innovations (e.g. Service offering / portfolio innovation).
- Maintains a close interaction with various management functions.
- Supports acquisition activities with detailed technical knowhow on complex issues.
- Adheres to and enforces the organizations internal processes and rules as well as public standards and regulations.
Impacts:
- Needs professional technological economical or scientific know how methods tools and principles and applies to differing and variable situations.
- Needs to solve assigned non-routine tasks to contribute to projects or assignments or to support development of guidelines methods tools or business processes.
Key Responsibilities:
- Experienced Professional These positions are expected to contribute to and deliver business processes or detailed technology solutions in a self-managed and target oriented manner and thus contributes to team results.
- Positions focusing on analyzing developing testing or implementing processes technologies and systems in their specific field of expertise from first principles.
- Targets are short to medium term (best to be characterized as milestones) and achievements are monitored.
- They may provide functional advice to and integrate services of operational staff or semi-professional colleagues.
- Typically these functions review to 2 to 5 years of relevant experience in their field of work and qualification.
Experience:
- 2 years or Master Entry Knowledge: Good knowledge in a technical field or business method including the basic theoretical background.
- Develops basic business understanding.
- Contributes to team effort awareness of expected value add.
- May improve processes business methods or technical components
TekWissen Group is an equal opportunity employer supporting workforce diversity.
