Quality Compliance Lead Army Continuing Education System (ACES) — Centralized Education Support Services

***Offer Contingent Upon Contract Award***

Crowned Grace International is seeking to hire a Quality/Compliance Lead responsible for the Quality Control Plan (QCP). This individual will ensure compliance with the Performance Requirements Summary (PRS) and oversee the operational implementation of CGINTLs ISO 9001:2015 quality management system for this contract. The Quality/Compliance Lead will be the sole accountable owner responsible for translating the Governments quality expectations measured against the PRS thresholds in the Quality Assurance Surveillance Plan (QASP) into demonstrated documented and defensible performance.

The Quality / Compliance Lead also owns the contracts compliance posture across multiple regulatory frameworks: the Service Contract Act and DOL wage determinations applicable to non-exempt counseling and support staff; FAR 52.219-14 limitations on subcontracting compliance; cybersecurity requirements under DFARS 252.204-7012 and NIST SP 800-171; and contract-specific compliance obligations including OFCCP affirmative action recordkeeping and any Soldier PII handling requirements.

Clearance and citizenship

• U.S. citizenship required.
• Active or current Secret clearance is required.
• A Favorable Tier 3 (NACI/NACLC) trust determination is required for CAC issuance and access to contract compliance dashboards.

Education

• Bachelors degree from an accredited institution required.
• Masters degree (Quality Management Business Administration Industrial Engineering or related) preferred.

Clearance and citizenship

• U.S. citizenship required.
• Active or current Secret clearance is required at the time of hire. A Favorable Tier 3 (NACI/NACLC) trust determination is required for CAC issuance and access to contract compliance dashboards.

Experience

• Minimum eight (8) years of professional quality management or compliance experience of which at least five (5) years are on Federal Government services contracts.
• Demonstrated experience as a Quality Manager Quality Control Lead or Compliance Manager on a multi-site Federal services contract with at least 30 dispersed locations and an annual value above $20M.
• Demonstrated direct experience operating an ISO 9001:2015 quality management system including at least one full surveillance or recertification audit cycle as the management representative.
• Demonstrated direct experience administering Service Contract Act compliance including DOL wage determination interpretation occupation mapping Conformance request processing and Health and Welfare fringe benefit administration.
• Demonstrated experience with FAR 52.219-14 limitations-on-subcontracting compliance particularly under Small Business set-asides (WOSB SDVOSB 8(a) HUBZone or generic SB).
• Prior service supporting the Army Continuing Education System (ACES) SFL-TAP MFLC ASACS or another military services contract is strongly preferred.

Knowledge

• Working knowledge of ISO 9001:2015 quality management system requirements internal audit methodology and management review practice.
• Working knowledge of FAR Part 46 (Quality Assurance) FAR 52.246-4 (Inspection of Services) and the relationship between PRS QASP and contractor QCP.
• Working knowledge of FAR Part 19 (Small Business Programs) FAR 52.219-14 (limitations on subcontracting) and the limitations-on-subcontracting compliance methodology under both pre- and post-FAR-rewrite frameworks.
• Working knowledge of the Service Contract Act the McNamara-OHara Act DOL wage determinations the SCA Directory of Occupations and Health and Welfare fringe benefit administration under 29 CFR Part 4.
• Working knowledge of DFARS 252.204-7012 NIST SP 800-171 and the Cybersecurity Maturity Model Certification (CMMC) program.
• Working knowledge of OFCCP affirmative action obligations under VEVRAA Section 503 and Executive Order 11246.

Skills and Abilities

• Demonstrated ability to design and operate compliance dashboards that present complex multi-dimensional performance data clearly.
• Demonstrated ability to write authoritatively about quality and compliance for SOPs Government deliverables audit responses and corrective action documentation.
• Demonstrated ability to lead structured root-cause analysis across operational disciplines.
• Working proficiency with quality management tools (Minitab JMP or comparable for statistical analysis) compliance management platforms Microsoft 365 and standard PMO tooling.

Preferred Qualifications

• Prior service as a Defense Contract Management Agency (DCMA) Quality Assurance Representative DCMA Contracting Officer or DCAA auditor.
• Prior service in a U.S. military quality inspection or compliance role (Army Quality Assurance Specialist Air Force Quality Assurance Inspector or comparable).
• Demonstrated experience leading a contractor team through a CMMI Level 3 appraisal or comparable maturity-model assessment.
• Demonstrated experience leading a successful CMMC Level 2 assessment under the current CMMC program.
• Prior service as a contractor lead during a DOL Wage and Hour Division compliance investigation with successful resolution.

Certifications

• ISO 9001:2015 Lead Auditor certification (IRCA RAB QSA or comparable accrediting body) is required.
• Lean Six Sigma Black Belt certification preferred: Green Belt acceptable as a minimum.
• Certified Manager of Quality / Organizational Excellence (CMQ/OE) through ASQ preferred.
• Certified Information Systems Security Professional (CISSP) or comparable cybersecurity credential preferred but not required.

A successful background check and drug screen is required