Travel Account Specialist

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Job Description:

Required Qualifications:

• High School diploma or equivalent.
• Demonstrated knowledge of Generally Accepted Accounting Principles (GAAP).
• Knowledge of government travel processes and procedures. Proficiency in software programs specifically automated accounting systems and MS Office Suite (Word Excel Outlook) with the ability to learn new software applications quickly.
• Strong attention to detail and accuracy with the mathematical ability to perform basic calculations analyze audit expense reports in conjunction with state federal and the universitys policies and procedures.
• Excellent problem solving skills; the ability to exercise sound judgment and follow tasks through completion with minimal supervision.
• Demonstrates effective interpersonal and communication skills with a strong customer service orientation and the ability to work collaboratively with internal and external
• Excellent oral and written communication skills with strong customer service skills and the ability to work within a team environment.
• Strong organization skills with the ability to work independently in a fast pace environment and handle multiple priorities concurrently within the allotted deadlines.
• Experience working in an accounts payable field or function or other fiscal related position applying state and federal regulations and adhering to an organizations processes and/or procedures.
• Demonstrated experience working with an automated accounting system.

Preferred Qualifications:

• Bachelors degree in accounting finance business management or other related field or the equivalent combination of education experience and training.
• Strong working knowledge with Oracle based systems.
• Prior experience processing travel reimbursements.
• Experience with Banner (finance) is a plus.
• Experience with Workday is a plus.

Conditions of Employment:

• This is a non-exempt position eligible to receive overtime in accordance with the fair labor standards act.
• Occasional weekends/overtime may be required during high peak times upon pre-approval from supervisor.

Essential Designation: No

Job Duties:
80% - Workday Expenses Audit and Processing:

• Perform necessary analysis audit and review of travel related and business meal expense reports in accordance with the State Travel Regulations IRS Regulations and university policies and procedures to ensure compliance.
• Approve and process reimbursements in Workday Expenses accurately and timely.
• Meet production goals for expense report processing.
• Ensure that each expenditure is properly supported by documentation and receipts according to the policy.
• Timely processing of expense reports (within 10 days of submit date).
• All issues and escalations brought to the Travel Program Managers attention.

15% - Customer Service and Workday Expenses Customer Support:

• Provide guidance to customers on travel regulations and other necessary information and documentation necessary for completing expense reports.
• Build and maintain key relationships with internal (department administrators managers and travelers) and external customers to aide in excellent customer service.
• Provide excellent customer service to the campus community ensuring that all emails and phone calls are returned in a timely basis (within 24 hours).
• Support and Assist as backup to the Travel Program Manager and Managing Director of Accounting Tax and Compliance on all appointed tasks for the Workday Expenses module.
• Serve as a Help Desk and Technical Support for the Workday Expense system.

5% - Other responsibilities:

• Monthly Taxable Meals reporting.
• Assist in the audit of travel-related and business meal direct payments in BuyW&M.
• Maintain any incoming mail for the Travel Office.

Annual Salary: Up to $45000.00 commensurate with experience

Resume and cover letter required as part of the application packet. For full consideration apply by the review date of May 26th. This position is open until filled.

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EEO is the Law. Applicants can learn more about William & Marys status as an equal opportunity employer by viewing the Know Your Rights poster published by the U.S. Equal Employment Opportunity Commission. https:// Check: William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks a criminal history record check and when appropriate a financial (credit) report or driving history check.

Remote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisors ability to manage remote workers. Departments and/or Human Resources may amend alter change delete or modify eligibility.