Project Manager (EFM)
Kuala Lumpur - Malaysia
Job Summary
Main tasks would be:
- Driving multiple projects from end-to-end ensuring on-time delivery and meeting defined scope objectives.
- Independently understanding clients needs and business priorities to plan and recommend the appropriate XM methodology
- Coordinate and facilitate internal resources and project teams for the flawless execution of projects
- Collaborating with product managers and technical teams to align project scope with strategic goals.
- Defining project roadmaps technical milestones and identifying process improvements.
- Attend daily/weekly stand-up meetings collaborate with your peers prioritize features and work with a sense of urgency to deliver value to your customers
- Managing change control and Project Development plans ensuring good planning of implementation timelines & prioritization.
- Leads communication on multiple projects including leading discussions updates responding to queries and providing solution.
Your profile as an important player in our dedicated team:
- Minimum 3-4 years of experience in project management role preferably related to technology or software development.
- Proficient in Agile Scrum and Waterfall methodologies.
- Professional experience in customer experience customer feedback management CRM business intelligence and management dashboards is desirable.
- Experience with Medallia MEC and Qualtrics XM is preferred.
- Strong level of curiosity and interest to learn
- Very good understanding of processes precise analytical work communication and organizational skills as well as a strong focus on solutions.
- Hands-on experience with JIRA Zoho and/or MS Project is beneficial.
- Very good English language skills and excellent knowledge of Microsoft Suite of products.
- Strong leadership analytical and problem-solving skills with the ability to work under pressure.
- A high level of commitment curiosity flexibility and a lot of fun working in a growing and dynamic team.
Required Experience:
IC
About Company
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. ... View more