About the Role:

Grade Level (for internal use):

TheRole:AI/ML CMDB Solution Architect

The Team:

We areseekingan experienced and forward-thinking AI/ML CMDB Lead Architect to join our CMDB this role you willbe responsible forassessing current gaps in our Configuration Management Database (CMDB) designinga modernand scalable architecture and guiding the team on best practices to make CMDB data ready for the next generation of enterprise AI and agentic solutions. You will play a pivotal role in evolving our CMDB from a ServiceNow-centric model to an intelligent data-driven ecosystem leveraging Databricks Microsoft Fabric knowledge graphs and predictive intelligence.

The Impact:

The AI/ML CMDB Lead Architect will be instrumental in transforming how our organization understands manages andleveragesits technology assets. By modernizing the CMDB and making inventory data AI-ready this role will directly improve operational decision-making reduce IT risk and unlock intelligent automation across the enterprise. The work will havedownstreamimpact onour customersby ensuring our organizationoperateson reliable high-integrity data enabling faster incident resolution better change management and a stronger foundation for enterprise-grade AI solutions.

Whatsin it for you:

• Strong learning and growth opportunities:This role offers strong learning opportunities through close collaboration with experienced professionals along with hands-on exposure to building AI-powered data products.

• Own a high-impact enterprise-wide initiative: Take on the challenge of modernizing a CMDB that underpins the entire organizations IT operations a role with visibility across technology leadership and business stakeholders.

• Work at the intersection of data engineering and AI: Gain hands-on experience withcutting-edgetechnologies including Databricks Microsoft Fabric knowledge graphs and predictive intelligence in a live enterprise environment.

• Shape the future of AI-ready data architecture: Directly influence how the organization prepares its data for next-generation agentic AI systems positioning yourself as a key voice in enterprise AI strategy.

Responsibilities:

• Conduct a comprehensive assessment of the current CMDB architectureidentifydata gaps and define a roadmap to a modern AI-ready CMDB ecosystem.

• Design and implement a target-state architecture that integrates ServiceNow with Databricks and Microsoft Fabric enabling gold-tier datasets to flow into the CMDB from diverse source systems.

• Modernize CI lifecycle management reconciliation and data quality processes through automated AI-assisted and data-driven workflows.

• Develop andmaintainServiceNow modules supporting ITSM and CMDB governance including workflow automation business rules and module configuration.

• Reduce dependencies on IT teams by creating data-driven solutions to automate relationship mapping dependency integrity and reconciliation.

• Introduce AI/ML capabilities such as knowledge graphs and predictive intelligence to surface relationships between assets and proactivelyidentifydependencies.

• Design and oversee CMDB audits KPI dashboards and continuous improvement processes tomaintaindata quality and integrity.

• Leverage Azure cloud services and Databricks for scalable data ingestion transformation and processing.

• Implement automated job scheduling and observability with self-healing AIOps capabilities.

• Serve as the technical lead and mentor for the CMDB teamestablishingbest practices coding standards and architectural principles.

• Ultimately accountablefor the Quality and Integrity of the CMDB.

• Manage a team of passionateCMDB data engineers.

WhatWereLooking For:

Key qualifications:

• Experience: 5-10 years in dataengineeringand orCMDBmanagementand architecture.

• Education:Bachelors degree in Computer Science Engineering Information Systems ora relatedfield.

• CMDB Expertise: Deep understanding of CMDB concepts including CI lifecycle management data model governance relationship mapping reconciliation audits and KPI dashboards.

• ServiceNow Development: Hands-on experience with workflow automation business rules module configuration discovery and integration with enterprise systems.

• Data Engineering: Strong skills in ETL/ELT pipeline design Python for data transformation Databricks for scalable processing and Microsoft Fabric for datalakehousearchitecturesand data distribution.

Whats In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

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