Client Architect

Role Purpose
The Client Architect is Rezolves customer-facing solution architect responsible for owning
the customer-specific solution architecture from qualified pre-sales through delivery
acceptance and handover.
The role ensures that customer solutions are technically sound aligned with Rezolve
products and platform standards commercially realistic and executable by Client Delivery
Teams (CDTs). The Client Architect provides the architectural leadership continuity and
technical governance required to ensure successful customer outcomes.

Key Responsibilities-
Solution Architecture Ownership
Own the customer-specific solution architecture throughout the engagement lifecycle.
Understand customer business objectives technical requirements constraints and success
criteria.
Map customer requirements to Rezolve products and capabilities.
Define target solution architectures integration approaches deployment models and non
functional requirements.
Ensure architectural decisions assumptions risks dependencies and constraints are
documented and traceable.

Qualified Pre-Sales Support

Participate in technical discovery and solution shaping activities.
Assess solution feasibility and identify technical risks.
Provide technical input for proposals estimates and Statements of Work (SOWs).
Define high-level architectures integrations security hosting and operational considerations.
Ensure proposed solutions are realistic deliverable and aligned with customer expectations.

Delivery Leadership
Act as the primary architectural advisor to Client Delivery Teams.
Communicate architectural intent scope assumptions and design rationale.
Support delivery planning and implementation decisions.
Review material design changes and ensure continued alignment with agreed architecture.
Resolve technical ambiguity and support customer-facing technical discussions.
Escalate architectural platform security or delivery risks when required.

Acceptance Go-Live & Handover
Support technical acceptance criteria definition and validation.
Participate in go-live readiness reviews.
Ensure final architecture documentation is complete and available.
Support transition to Operations SRE Support and Customer Success teams.
Capture lessons learned and reusable architectural patterns.

Stakeholder Management

Client Delivery Teams (CDTs)
Provide architectural guidance solution context technical clarification and decision support
throughout implementation.
Platform Architects
Engage Platform Architects for specialist support involving:
Complex platform requirements
Scalability resilience or performance concerns
Security and compliance considerations
Product capability gaps
Non-standard deployment or integration requirements
Potential impacts to Rezolves reusable platform capabilities
The Client Architect retains ownership of the customer-specific solution architecture at all
times.

Cross-Functional Collaboration
Work closely with Sales Pre-Sales Product Management Platform Engineering Security
SRE Operations and Delivery Leadership to ensure successful solution outcomes.

Key Deliverables-
Technical discovery outputs
Solution architecture documentation
Architecture and integration diagrams
Risk assumption and dependency registers
Proposal and SOW technical inputs
Technical decision records
Delivery architecture briefings
Change impact assessments
Go-live readiness inputs
Final architecture and handover documentation

Success Measures
Success in the role is demonstrated by:
Delivery of technically coherent and achievable customer solutions
Strong alignment between what is sold designed and delivered
Effective architectural support for Client Delivery Teams
Early identification and management of risks and dependencies
Clear and traceable technical decisions
Successful customer acceptance and go-live outcomes
Effective engagement with Platform Architects and specialist teams
Creation of reusable architecture patterns and delivery knowledge
Core Expectations
Own the technical thread from pre-sales through acceptance.
Maintain architectural continuity throughout delivery.

Make scope assumptions risks and dependencies explicit.
Promote standard Rezolve products architectures and delivery patterns.
Escalate risks early and appropriately.
Maintain strong knowledge of Rezolve products and platform capabilities.
Contribute to continuous improvement through reusable knowledge and best practices.

Technical Skills-
Strong knowledge of AI/ML concepts relevant to enterprise commerce: Retrieval-Augmented Generation
(RAG) multi-agent orchestration prompt engineering hallucination mitigation multi-LLM strategies and
agentic workflows.
Cloud architecture and deployment: Hands-on experience with Microsoft Azure (preferred given
partnerships) including hosting scalability resilience security and operational models. Familiarity with
other clouds (AWS/GCP) is a plus.

Integration and API expertise: Proven ability to design and implement integrations with customer eCommerce platforms legacy systems payment gateways CRM/ERP (e.g. ServiceNow Salesforce) and third-party services using RESTful APIs event-driven architectures and standard protocols.

Architecture patterns: Experience with microservices event-driven systems scalable distributed
architectures high-availability designs security/compliance (e.g. SOC 2 ISO 27001 data privacy) and
non-functional requirements (performance resilience observability).
Modern tech stack familiarity:
Backend: Java/Spring Boot or equivalent enterprise frameworks.
Frontend/Integration layers: React/Angular or similar for customer-facing components.
Databases: SQL and NoSQL solutions for commerce data.
DevOps/Operations: CI/CD infrastructure as code monitoring tools and collaboration with SRE/Platform
teams.
Pre-sales and solution design tools: Proficiency in creating architecture diagrams (e.g. using
Lucidchart or Visio) high-level designs integration maps and technical documentation.
Security and compliance: Knowledge of enterprise security practices data protection identity
management and regulatory requirements in retail/eCommerce.

Role Boundary
Responsible For
Customer-specific solution architecture
Technical discovery and solution design
Architectural leadership during delivery
Technical risk identification and mitigation
Architecture documentation and governance
Technical acceptance support
Not Responsible For
Commercial ownership of opportunities
Day-to-day project management
Engineering task allocation
Detailed implementation ownership
Product roadmap ownership
Platform architecture ownership
Operational support after formal handover