Centre Support Supervisor

Havering Adult College

JOIN US

Do you want to make a difference to peoples lives

Are you looking for a new challenge

Do you have what it takes to nurture and develop the potential in others

Centre Support Supervisor

Gradeper annum

36 hrs

Permanent Position

Ready to lead a high-performing team and make a real impact in education

Were looking for a Centre Support Supervisor to join Havering Adult Collegesomeone who can bring energy leadership and a passion for delivering outstanding customer experiences.

This is more than an admin role. Youll be leading from the front ensuring our centres run smoothly while supporting learners to access life-changing opportunities.

Who we are

Havering Adult College offers a wide range of courses across a variety of subjects and venues throughout the Borough to learners aged 19. We have a strong commitment to Equality and Diversity welcoming learners of all abilities and backgrounds. Our excellent commitment to safeguarding has been recognised by Ofsted at our last two inspections.

What youll be doing:

• Leading and motivating a team of Centre Support Advisors across multiple sites
• Managing enrolment learner enquiries and front-line services
• Supporting marketing activities and promoting course offerings
• Ensuring centres are safe compliant and running efficiently
• Working closely with teaching staff and managers to deliver a seamless experience
• Overseeing key processes including fees data and reporting

Youll play a central role in creating a welcoming professional environment for every learner.

The successful candidate will demonstrate a strong understanding of Equality and Diversity and have a clear appreciation of their responsibilities under Safeguarding Children and Vulnerable Adults regulations.

You will be joining an enthusiastic and professional team and will be well supported by our experienced management time you may be required to provide mentoring support to staff contributing to our ongoing commitment to quality improvement.

About You

The successful candidate should hold the following essential criteria:

• Experience leading a team in a customer-facing environment
• Strong communication and organisational skills
• A proactive hands-on approach with the ability to multitask
• Confidence using Microsoft Office and digital systems
• A flexible mindset and willingness to work evenings/weekends
• GCSE Grade 95 (or equivalent) in English and maths

Experience in education is a bonus but not essential.

Why join us

• Make a real difference in your community
• Lead a supportive and collaborative team
• Be part of an organisation committed to learning and development
• Gain valuable leadership experience in an education setting

Havering Rewards

Great saving on your favourite brands online and in store

Discounted shopping cards vouchers/e-vouchers and much more

How to Apply

For your personal statement we suggest you copy/paste the content of your statement from a Word document in case your session is timed out. Please make sure you answer fully all of the questions and evidence how you meet the competencies for the post within your personal statement as outlined in theJobProfile.

Please make explicit reference to your relevant qualifications and customer service experience.

Finally please make sure you choose referees that can comment on your independent work abilities a line manager for example and cover a minimum of five years.

Please view Job Profile here

All applications must be made online.The closing date for the receipt of applications is Friday 29th May 2026; however interest in thisjobmay be high and we therefore reserve the right to close the vacancy early.

You will be notified only if your application has been successful.

Please do not attach a CV as this will not be considered.

You will be notified if your application has been successful and invited to an interview.

Additional Information

We want everyone to choose Havering. When you apply for a job with us your application is considered on its merits regardless of your age disability ethnicity faith gender identity or sexual orientation. Our residents and service users come from all walks of life and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children young people and vulnerable adults. If you are appointed to a job that involves working with these groups you may be subject to a Disclosure and Barring Service (DBS) check.

If you have any questions about the postplease contact Michelle Matty onmichelle.

Please attach your supporting statement explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.