Lounge Supervisor
Posted:
26 June 2026 (30+ days ago)
Application Deadline:
23 September 2026
Vacancies:
1 Vacancy
Job Summary
SUMMARY
A hands-on supervisor to lead daily operations and oversee private events. They will manage and motivate the team to deliver top-tier service.
QUALIFICATIONS & EXPERIENCE
- Previous relevant experience with a background in events hospitality and managing a team
- Proven ability to manage complex sales operations with measured success
- A natural leader with experience to inspire operational teams to deliver results
- Positive and passionate focus on great customer experience
- Demonstrates flexibility and agility
Requirements
KEY RESPONSIBILITIES
- Supporting the Lounge Manager in leading team members
- Open and close the Lounge coordinate floor team and manage day-to-day service.
- Ensure the Lounge complies with all relevant HACCP procedures and legislation following best practice principals to deliver a consistent standard of world class customer service
- Ensure legal compliance with the sale of alcohol prevent underage drinking and uphold premises licensing regulations
- Work alongside the other Retail Managers identifying training requirements to ensure the team have development opportunities
- Support with recruitment retention management and development of the team
- Work closely with your Team of Café bar assistants to develop and sustain a high level of team energy and engagement focused on our company values and service promises
- Conduct regular stock takes manage deliveries and ensure bars are fully stocked.
- Coordinate closely with the sales team on set-up staffing and timelines for events ranging from intimate gathering to large -scale parties.