Building Receptionist

Grade 4- 31611pa- 33987pa

At Havering we are always looking for competent people who can follow our values of Integrity Creativity Ambition Respect and to Everyone

We are looking for a Building Receptionist to work 36 hours per week between 8.45am to 7.15pm Monday to Friday (start and finish time will depend on meetings taking place within the building)

We are responsible for 9 buildings and dealing with any problems arising within those buildings either the buildings or the people. We would like someone at the Town Hall who knows how to give excellent customer service and to treat people with empathy and consideration but when needed with assertiveness. You will have daily interactions with Senior Management Councillors Public Staff and Contractors and this is why we need to employ a Building Receptionist who is capable empathetic assertive can work on their own but also able to assist with the other members of staff within the department. You will need to be able to multi-task and have a good memory because we want each person who enters the Town Hall to be given the best customer experience possible and to receive the information they need to ensure the best outcome for all.

Please view Job Profile here

For an informal discussion about the post please contact

The closing date for the receipt of applications is 13/5/2026.

You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application please contact the Recruitment Helpdesk on

Additional Information

We want everyone to choose Havering. When you apply for a job with us your application is considered on its merits regardless of your age disability ethnicity faith gender identity or sexual orientation. Our residents and service users come from all walks of life and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children young people and vulnerable adults. If you are appointed to a job that involves working with these groups you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

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