SH Group Building Manager B2

Responsibilities

• Leadership of all site service delivery teams within your remit with direct line management for the delivery managers.
• Oversight for the smooth running of your remit ensuring areas of responsibility are delivered in accordance with corporate practices/policies e.g. operational fire management. Ensure corporate facilities and safety policies are implemented. Escalate concerns to subject-matter experts.
• Oversee assurance of statutory regulatory and professional requirements within service remit.
• Ensure business continuity and incident response plans are in place and correctly exercised with actions arising taken forward.
• Ensure safety and security plans are in place and that buildings fire safety and emergency procedures meet guidelines.
• As directed assist with investigation of relevant incidents.
• Provide oversight of services ensuring the best quality of service and excellent customer communications to all levels of the organisation and their visitors this will include providing a visible presence on site.
• Acts as the senior escalation point for issues raised across responsible sites and troubleshoot significant operational/service delivery issues with guidance from subject-matter experts such as Contract Management.
• Provide oversight of key relationship management with stakeholders including tenants & suppliers at all levels of their organisations. Ensure all issues are discussed and shared with relevant teams.
• Provide oversight of local management of key suppliers able to support negotiations management of escalation issues. Ensuring all issues are escalated or reported to relevant managers.
• Ensure that all services develop and implement operational strategies policies and procedures in line with operational requirements.
  

Working pattern

This role is a temporary position with an expected commitment of 5 months.

How to Apply

Applications for this position will only be accepted from substantive B2 employees.

Please submit a statement outlining your suitability for the role relevant skills and experience and what you would bring to the team (maximum 500 words).

Selection Process

All candidates will be invited to an informal discussion with the Hiring Manager.

Informal discussion dates tbc.

Further Information

If you have specific questions about the role please contact

Read our Candidate Guide for further information on our recruitment and application processes.