Sales Manager MICE

We are seeking a dynamic and results-driven Sales Manager MICE to join our team. This role is responsible for building strong client relationships driving new business across key market segments and maximising revenue through conferences events group accommodation and related services.

You will manage the full sales cyclefrom initial enquiry through to post-event follow-updelivering seamless five-star service while identifying opportunities for repeat and new business.

Key Responsibilities

• Drive new business across Corporate Social R&B Exhibition and Incentive segments
• Manage enquiries via phone email web and internal channels converting leads into confirmed business
• Prepare tailored proposals contracts and action plans aligned with client needs
• Build and grow existing accounts to maximise revenue opportunities
• Conduct site inspections client entertainment and represent the hotel at industry events tradeshows and offsite sales activities
• Proactively follow up proposals and contracts to secure business
• Upsell hotel services and identify add-on opportunities to enhance client experience and revenue
• Maintain accurate records and reporting using systems such as Delphi and Opera
• Achieve and exceed monthly and annual revenue targets
• Monitor market trends competitor activity and pricing strategies
• Collaborate with internal departments to ensure seamless event delivery
• Support Conference & Events operations as required including occasional evening and weekend duties
• Maintain and grow a strong database of clients and key contacts
• Ensure financial procedures and account management processes are adhered to

Qualifications :

About You

• Minimum 4-5 years proven experience in hotel sales MICE or conference & events environment
• Strong commercial acumen with a track record of achieving sales targets
• Excellent communication negotiation and relationship-building skills
• Highly organised with strong attention to detail and ability to manage multiple priorities
• Experience using Opera Delphi or similar systems preferred
• Knowledge of preparing BEOs advantageous
• Proactive self-motivated and results-focused mindset
• Flexibility to work evenings and weekends as required

Additional Information :

Why Join Sofitel Sydney Wentworth

We value our people and offer:

• Global discounts on accommodation dining bars and more across 100 Accor hotels and partner venues worldwide
• Generous leave entitlements including birthday leave and up to 12 weeks parental leave
• 30% team member dining discount across our signature venues: Tilda Bar Tilda Delta Rue and Wentworth Bar
• Career development opportunities within a globally recognised luxury hospitality brand
• Ongoing learning and development working alongside industry leaders
• Onsite perks including laundered uniforms complimentary dry cleaning $2 barista-made coffee a $5 staff lunch buffet and discounted city parking
• A complimentary hotel stay package to celebrate your work anniversary
• Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If youre passionate about hospitality service excellence and innovation we want to hear from you!

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know. 

Please note that full working rights in Australia are required for this role.

Remote Work :

No

Employment Type :

Full-time