About Adobe & Global Sales Strategy & Operations Organization

Adobe is a global leader in digital experiences empowering everyonefrom individuals to the worlds largest enterprisesto create deliver and optimize exceptional customer experiences. Adobes culture is rooted in creativity innovation and impact with a strong commitment to integrity inclusion and continuous learning. We believe in building technology that enables people and businesses to do their best work and we invest deeply in our people to help them grow lead and thrive.

The Global Sales Operations organization partners with Adobes sales leadership to drive clarity focus and execution excellence across the global go-to-market engine. The team brings together strategy insights systems and operational rigor to simplify complexity improve productivity and scale what works. As Adobe continues to grow Global Sales Operations plays a central role in shaping how data technology and AI are leveraged to deliver consistent high-quality outcomes for customers and the business.

Role Summary

This role leads a high-impact enterprise function responsible for transforming how sales and operations teams use data analytics and technology to drive growth productivity and better decision-making. The leader will own the strategy and execution of an AI-first analytics ecosystem modern data platforms and scaled technology operations that enable faster smarter and more consistent business outcomes.

Strategic Leadership & Executive Partnership

This role is a key member of the Global Sales Operations leadership team and serves as a trusted advisor to senior executives. As part of the senior leadership staff the role contributes directly to shaping global sales operations strategy setting priorities and defining how analytics technology and AI are used to enable growth at scale.

The leader will influence enterprise-wide decisions partner closely with peers across Sales Finance Marketing and Product and help translate corporate strategy into executable measurable programs that drive impact across regions and customer segments.

India Site Leadership

In addition to the global charter this role serves as the senior site leader for Global Sales Operations investments in India. The role provides strategic and cultural leadership across India-based teams ensuring strong alignment with global priorities while fostering an inclusive high-performance environment.
As site leader the role represents the organization locally partners with regional leadership and helps shape the long-term talent capability and investment strategy for India as a critical hub for innovation scale and enterprise impact.

Why This Role / Why Now

Enterprises are at an inflection point where traditional reporting and fragmented analytics are no longer sufficient to support the speed scale and complexity of modern go-to-market execution. Advances in cloud data platforms and applied AI now make it possible to shift from reactive reporting to proactive insight-driven decision-making.

This role exists to lead that transformationconsolidating analytics experiences modernizing data foundations and embedding intelligence directly into daily workflows. The timing is critical: the organization is scaling globally raising expectations on productivity and execution rigor and investing in AI to fundamentally change how decisions are made across sales and operations.

Key Responsibilities

• Define and deliver an enterprise-wide analytics and intelligence strategy that shifts the organization from static reporting to AI-powered decision intelligence.
• Lead the design and scale-up of a unified analytics experience that consolidates fragmented reporting into a single intuitive interface for business and field users.
• Drive modernization of the data platform including cloud-native architectures modular data pipelines and self-service experimentation capabilities.
• Embed advanced analytics and AI directly into business workflows enabling insights and recommendations in the flow of work.
• Transform technology support operations through intelligent automation conversational AI and workflow-driven self-service solutions.
• Partner closely with sales marketing finance and operations leaders to align metrics planning rhythms and decision frameworks.
• Establish strong governance prioritization and execution rigor to balance run-the-business stability with change-the-business innovation.

Top Programs You Will Own

• One Command Center (OCC) Expansion:Enterprise Analytics Transformation: Evolving analytics from dashboards to AI-driven decision intelligence including predictive insights and conversational analytics.
• Unified Analytics Experience:Consolidating disparate reporting tools into a single role-based analytics interface with strong adoption and self-service.
• Data Platform Modernization:Migrating to cloud-native modular data platforms that accelerate time-to-insight and support advanced analytics and AI.
• Workflow-Embedded Insights:Delivering insights and recommendations directly within CRM and operational workflows.
• Intelligent Technology Operations:Transforming support and operations through automation conversational interfaces and end-to-end workflow orchestration.

Leadership & People Responsibilities

• Lead and develop a diverse multi-disciplinary organization spanning data engineering analytics product management and technology operations.
• Build a high-performance culture with clear accountability strong succession planning and a consistent focus on raising the performance bar.
• Design lean operating models that improve speed quality and span of control while investing in future-ready skills.
• Act as a visible trusted leader who can influence across boundaries and drive alignment at senior levels.

Leadership Competencies

• Strategic and systems thinking: Ability to connect business strategy data and technology into scalable solutions.
• Outcome orientation: Focus on measurable business impact not just delivery of tools or platforms.
• Change leadership: Proven ability to lead large-scale transformation in complex global environments.
• Customer-centric mindset: Deep empathy for end users and a bias toward simplifying their experience.
• Execution rigor: Strong prioritization governance and follow-through while operating at speed.
• Talent builder: Commitment to developing leaders strengthening succession and building future-ready capabilities.

Success Measures (1224 months)

• Strong adoption and sustained engagement of enterprise analytics platforms across field and operations users.
• Measurable reduction in reporting complexity and manual analytics effort through consolidation and automation.
• Faster time-to-insight and improved engineering productivity enabled by modern data platforms and AI-assisted development.
• Significant improvements in operational efficiency through intelligent self-service and automated support workflows.
• Clear business impact demonstrated through improved decision quality productivity and revenue-supporting outcomes.

Required Experience & Capabilities

• Senior leadership experience building and running enterprise-scale analytics data or technology organizations.
• Proven track record delivering modern BI analytics or data platforms with high adoption and business impact.
• Strong understanding of cloud data architectures advanced analytics and applied AI/ML in business contexts.
• Experience leading large transformation programs across complex global stakeholder environments ((Sales Ops Marketing Finance CRM platform engineering).
• Ability to translate business strategy into scalable technology and analytics solutions.

Leadership Profile

The ideal candidate is a strategic yet hands-on leader who combines strong business acumen with deep analytics and technology expertise. They are comfortable operating in ambiguity making trade-offs and driving change at scale. They bring a customer-centric mindset a bias for action and the credibility to partner with senior executives across the enterprise.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.

At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.