Network Connections Investigator

Closing Date

Job Title: Network Connections Investigator

Location: Kent Sussex and Hampshire (3 roles total 1 per area)- Fieldbased role. Full UK driving licence essential.
Hybrid working: 4 days fieldbased remaining time working from home.

Contract Type: Permanent
Hours: 38 hours per week
Salary: Up to 35000 per annum (with opportunity to earn additional payments through standby rota participation)

About the role

You will join a specialist team responsible for protecting the integrity of Southern Waters network. The team investigates water network connections and delivers the Internal Audit Programme across our operational areas.

This role focuses on identifying unauthorised or noncompliant connections including standpipe use and completing statutory and operational audits. You will work closely with operational teams and contractors to improve compliance safety and performance across the network.

What you will be responsible for:

Investigating suspected unauthorised or noncompliant connections to the water network including standpipe use.
Delivering planned and reactive audits including health and safety water hygiene and compliance audits.
Producing clear evidencebased reports that identify root causes risks and corrective actions.
Applying sound investigative judgement when reviewing complex or sensitive cases.
Supporting performance improvement through coaching mentoring and professional challenge.

Additional requirements specific to the role:

Coach and support teams and contractors to resolve findings and strengthen compliance.
Identify trends risks and recurring issues to drive continuous improvement.
Maintain accurate auditable records in line with governance and safety standards.

What youll bring to the role:

Essential

Experience in regulatory compliance or operational investigations ideally within utilities or infrastructure.
Strong understanding of water network operations including illegal connections and standpipe use.
Strong analytical skills with the ability to assess evidence and interpret complex information.
Full UK driving licence and willingness to travel across operational areas.

Desirable

Confident communication and influencing skills including coaching operational teams and contractors.
Experience producing clear structured reports for operational and governance audiences.
Knowledge of relevant legislation industry standards and audit frameworks relating to water quality safety and compliance.

Southern Water is at the forefront of transforming Britains water industry investing significantly to enhance resilience sustainability and service excellence. With 7.8bn planned investment for 202530 this is an unparalleled opportunity to join a business committed to delivering a generational shift in how water services are managed.

We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities please applyeven if your experience doesnt perfectly match every requirement. Well support your growth and development.

If this role isnt quite right but youd like to hear about future opportunities you can register here:
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Our Commitment to Diversity

We welcome applicants from all backgrounds identities and experiences. We do not discriminate based on race ethnicity gender sexual orientation age disability religion or any other protected characteristic. If you need reasonable adjustments at any stage of the recruitment process please let us know.

Additional information

In line with Southern Waters security requirements successful candidates will be required to provide evidence of their identity eligibility to work in the UK a criminal record check (DBS) and verification of employment and/or education history for the past three years.

Appointment to this role is subject to satisfactory completion of all preemployment checks including security vetting. Southern Water reserves the right to withdraw an offer if these checks are not successfully completed.