Network Maintenance Operators (North of Scotland)

Together we are Trusted to Serve Scotland.

Network Maintenance Operators (opportunities available covering the Inverness Dingwall Alness Aviemore Tain and Dornoch areas)

Hows this for job satisfaction: at Scottish Water we look after Scotlands most precious natural resource. From source to tap we are guarding Scotlands reputation for refreshingly pure water and caring for our environment at the same time.

Sound good We are looking for motivated people to join our Water Response team based out of the Inverness area.

What youll do

Your number-one priority is resolving customer issues. Youll take control of any situation investigate problems and come up with solutions that make customers happy always making sure theyre kept up to date.

Youll also carry out routine repairs and maintenance on Water network infrastructure as well as plant equipment and vehicle checks. All while putting health and safety first (Chapter 8 NSRWA will be your guide) and keeping any service disruption to a minimum.

Accurate reports are essential so youll be across reporting systems for measuring performance and productivity. And as youll be working as part of a team youll do your turn on the standby rota for out-of-hours work.

What youll bring

You will need to be self-motivated but still eager to contribute to your teams goals. Basic IT skills are a must as youll be using digital equipment and apps throughout the day. Youll need report writing skills too nothing fancy but enough to get your point across clearly quickly and accurately.

A full clean driving licence is non-negotiable as youll need to travel around sites in the Inverness area.

A few nice to haves: it would be ideal if you have experience with HGVs or 180/360 excavators. And experience using cable avoidance tools would be good. As would an understanding of health and safety principles for site working or skills in basic ground.

Holding a CPCS or NSRWA qualification would be great but its not a must-have.

The not-so-small print

This role will be a Grade 4. If youre new to Scottish Water youll join us on a starting salary of 31640. Performance-driven pay progression would then allow you to move through the range to a maximum of 36460.

Please include with your application a covering letter outlining the area that you wish to be considered for.

The role includes participation in a 365/24/7 standby rota to ensure reliable service delivery in relation to any water supply issues. As well as standby you will have the opportunity to work overtime paid at time and a half after 35 hours worked in a week.

Other financial benefits include a defined benefits pension which guarantees an inflation linked pension when you retire based on your salary throughout your time at Scottish Water and the number of years you have worked. Scottish water provides group life assurance which is equal to twice your salary and this is on top of the three times your salary paid by the pension scheme so its great to know your loved ones will be provided for. There is also currently an annual business out-performance payment access to financial services SW splash which is our benefits scheme giving access to discounts and/or cashback when shopping online. We also offer a cycle to work scheme allowing you to use part of your salary before tax to purchase a bike up to the value of 4000. You can also access a brand-new electric vehicle as a benefit through a salary sacrifice scheme.

If youre interested in this role or know someone else who might be - well be accepting applications until midnight on the 23rd August 2026

Job offers at Scottish Water are conditional and will be confirmed on completion of our pre-employment screening e.g. referencing criminal record checks license checks etc. Screening is conducted on our behalf by a third party and must be completed before your start date. Dont worry - well only start these checks once youve accepted an offer.

A few final things worth knowing

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youre interested in this job but dont tick all the boxes apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So dont rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). Were also aware that some people might be experiencing temporary challenges because of life events like menopause. Were very used to making adjustments so please dont be afraid to ask.

As part of our commitment to developing a flourishing Scotland its important that all our employees are Scottish taxpayers. If you join us your home address will need to be in Scotland. If you dont already live here youll need to commit to moving here within your first three months.

Candidates should be aware that a valid UK driving licence is required for driving on Scottish Water business and claiming business mileage expenses.

Please note Scottish Water takes the safety health and wellbeing of our employees colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy.

Finally (finally!) candidates who havent submitted an application in the last 12 months will have their records removed from our recruitment database. You wont need to do anything. Your data will be automatically deleted.

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