Retail Head

1. Retail Strategy & Expansion

Define and execute the overall retail strategy aligned with business goals

Lead store expansion including new store identification feasibility and rollout

Drive store formats layouts and customer experience frameworks

Identify growth opportunities across cities and markets

2. Store Setup & Launch

Own end-to-end store setup site selection design fit-outs and launch readiness

Coordinate with vendors landlords contractors and internal teams

Ensure stores are launched on time within budget and as per brand standards

Standardize SOPs for new store rollouts

3. Retail Operations Management

Oversee day-to-day store operations across all locations

Ensure adherence to SOPs processes and service standards

Monitor store performance (sales footfall conversion ATV etc.)

Drive operational efficiency and consistency across stores

4. P&L Ownership & Performance

Own and drive store-level and overall retail P&L

Monitor revenue margins costs and profitability

Optimize store productivity staffing costs and operational expenses

Drive initiatives to improve sales per sq. ft. and store profitability

5. Team Leadership & Capability Building

Build and lead store and regional teams

Drive hiring training and performance management

Develop store managers and leadership pipeline

Foster a culture of accountability ownership and customer-first mindset

6. Merchandising & Customer Experience

Work closely with merchandising teams for assortment planning and availability

Ensure strong visual merchandising and in-store experience

Drive customer engagement initiatives and in-store activations

7. Cross-Functional Collaboration

Collaborate with marketing supply chain finance and buying teams

Ensure alignment on inventory promotions and campaigns

Drive seamless coordination between offline and online channels

8. Process & Automation

Implement and improve retail systems MIS and reporting dashboards

Drive data-driven decision making across store operations

Identify opportunities for process improvements and automation