Project Manager

ProsperOps is the category leader in autonomous cloud cost optimization founded by the leaders behind Rackspaces AWS Managed Services Business. We use sophisticated algorithms AI and automation to generate world class savings outcomes for AWS Azure and Google Cloud while minimizing our customers risk. We have over $5 billion dollars of cloud spend under management and serve sophisticated teams like Coinbase Canva SeatGeek and TD Synnex. The cloud is incredibly powerful but operating it cost effectively is complicated and time-consuming. Our mission is to remove complexity and deliver savings outcomes so every business can prosper in the cloud. Were a fully remote team so 100% of our roles are open to applicants anywhere in the region in which the role is advertised.

Seeking a motivated Project Manager that will Initiate Agitate and Doesnt Wait. As a Project Manager you will take the lead in driving the successful implementation of Flexera One Platform products for enterprise customers within budget schedule and scope. The ideal candidate is expected to thrive on understanding each customers specific needs and first and foremost will work to ensure that the Flexera solutions meet those needs. The ideal candidate will also be adept at managing relationships collaborating and influencing across a variety of organizational functions. Strong communication skills attention to detail proactive behaviors and excellent follow-through skills ability to thrive in dynamic environment and laser focus on Customer Success are key to the success in this role.

You will own multiple ongoing outcome driven engagements and communicate directly with the customers and their IT teams both onsite and remotely. As the Project Manager interfacing with customers you will be a team player and will help resolve issues and minimize friction during implementations and also anticipate issues that may not have yet surfaced so that they can be resolved before they become major roadblocks. You will rely on both your interpersonal and technical skills since your domain will include customer management project estimation and delivery resource allocation and schedule management cost management issue management scope management and risk identification/management.

The ideal candidate will have knowledge of Agile methodology and how to use/apply it in leading Cloud projects and will have a strong services and sales focus partnering with the Sales and Customer Success teams to maximize client value for both software and services.

To succeed in this role you must have hands-on customer management and project management skills as well as a strong drive to help customers achieve their business goals and outcomes.

Responsibilities:

• Lead a team of delivery specialists across multiple client engagements

• Deliver 4-8 concurrent client projects on time under budget and within scope per quarter

• Responsible for achieving target utilization customer success and margin metrics per quarter

• Manage project initiation planning execution control and closure

• Conduct meetings with the project team to track progress

• Create and execute project work plans and revise as appropriate to meet changing requirements

• Create and distribute project status updates to the relevant customer and Flexera stakeholders

• Manage project plan and budget; Manage project scope and change management processes

• Identify allocate and mange project resources; Identify and manage project risks and issues

• Develop maintain and manage day-to-day client relationships and interaction with customers

• Execute Quality Assurance reviews of projects; Manage project tollgate activities

• Estimate work effort and manage resource constraints; track project milestones and deliverables

• Partner with other cross-functional areas of business to improve business processes

• Formalize project acceptance criteria and obtain client approvals

• Conduct project lessons-learned reviews and incorporate improvements into future projects

• Develop/Adhere/Contribute to project standards templates repositories body of knowledge best practices

• Facilitate team and customer meetings

• Support client projects in U.S. time zones

• Travel as needed to support customer engagements (0-10%)

Required Skills/Qualifications:

• BS in Business Computer Science Engineering or related field

• 2-4 years managing customer facing projects business applications and/or other IT projects

• 4-6 years experience as client facing engagements within professional services engagements

• SaaS background most likely working for a software vendor partner or a software division of a large multinational company with experience in consulting project management and customer management

• Familiarity with cloud and IaaS technologies; Experience delivering on SaaS platforms

• Foundational understanding of Software Asset Management technologies

• Start to finish implementation of multiple projects simultaneously of varying size and complexity

• Strong knowledge of project management and implementation methodologies (Agile Waterfall)

• Excellent written and verbal communication skills and project management skills

• Previous customer-facing/consulting experience leading Cloud projects (cloud concepts/technology)

• Thrive in a strong customer-servicing ethos

• Technically savvy with business acumen

• Knowledge of JIRA Salesforce Financial Force Box Microsoft Tools - Teams OneNote Project Word and Excel

• Use initiative to identify issues and proactively drive them to resolution

Desired Skills:

• PMI Project Management Professional (PMP) certification or Agile/Scrum Certification

• Foundational understanding of software deployment device inventory vendor/publisher licensing technology intelligence products

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ProsperOps a Flexera company is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by local/national laws policies and/or regulations.

ProsperOps understands the value that results from employing a diverse equitable and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI(Diversity Equity and Inclusion)council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by