Product Engineer

Summary

Provide technical interface between the customer and Special Metals. The functional responsibilities of the position include administering to daily technical issues understanding the product end use and material constraints defining internal requirements necessary to product the product and addressing customer technical concerns when a product fails to meet addition the product engineer is responsible for providing technical support for Sales (review of RFQs new orders and specifications) Manufacturing (definition of process steps and item review) and Quality (definition of MOMs).

Essential Functions

Administer to daily technical issues as directed by the Manager for ensuring a consistent and reliable product.

Define/approve process routes (items) necessary to meet the product material and end use property constraints.

Maintain an ongoing technical interface via technical meetings and discussions with the customer as assigned.

Perform necessary technical evaluations to address customer concerns.

Investigate claims and document findings.

Provide technical direction for new products and inquires.

Provide technical support where appropriate to other areas of the organization

Qualifications

Education and Experience

A Bachelors Degree in Engineering is required preferably in Metallurgical Engineering or Material Science. An advance degree and/or one to three years of experience is a plus.

Special Skills

The employee will have knowledge of the principles and practices VAR/VIM/ESR melting the ability to prepare written reports and correspondence as well as presentations to senior leadership the ability to build and maintain positive relationships internally and external excellent written and verbal communications skills and the ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.

Competencies

Technical competence

Ability to interact with customers

Strong understanding of products and processes

ability to troubleshoot and address customer concerns

strong communication skills. Ability to present to senior leadership team.

Physical Dimensions

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sufficient mobility and dexterity for shop floor observation and interactions.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office and shop floor environment.