Senior Business Operations Analyst

At PowerSchool we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible and a career with us means youre joining a successful team committed to engaging empowering and improving the K-12 education experience everywhere.

Team Overview

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise including data services security compliance applications automation and end-user services. Through innovative and streamlined technology solutions this dynamic team enables company growth protects data and serves as a critical partner to all departments of PowerSchool.

Description

The Business Systems Analyst (BSA) serves as a key liaison between business stakeholders and technical teams ensuring business needs are accurately translated into functional and system requirements. This role focuses on optimizing business processes supporting system enhancements and enabling effective use of enterprise systems to drive business outcomes.

Key Responsibilities

• Partner with business stakeholders to elicit analyze and document business and functional requirements
• Translate business needs into clear system requirements user stories workflows and acceptance criteria
• Analyze existing business processes and systems to identify gaps inefficiencies and opportunities for improvement
• Collaborate with architects developers and product owners to design configure and implement system solutions
• Support end-to-end system lifecycle activities including planning testing deployment and post-implementation support
• Facilitate workshops interviews and working sessions to align stakeholders on requirements and solution design
• Develop and maintain documentation and artifacts such as Business Requirements Documents (BRDs) Functional Requirements Specifications (FRS) and process maps and data flow diagrams
• Coordinate and support User Acceptance Testing (UAT) including test case development and defect triage
• Ensure solutions align with enterprise standards data governance and security policies
• Act as a change agent by supporting training documentation and user adoption efforts
• Monitor solution performance and recommend system enhancements based on business feedback and metrics

Minimum Qualifications

• Bachelors degree in Business Administration Information Systems Computer Science or a related field
• 37 years of experience as a Business Analyst Business Systems Analyst or in a similar role
• Strong experience gathering analyzing and documenting business and system requirements
• Working knowledge of SDLC Agile and/or SAFe methodologies
• Ability to translate complex technical concepts into business-friendly language (and vice versa)
• Strong analytical problem-solving and critical-thinking skills
• Excellent written and verbal communication skills
• Proven ability to manage multiple priorities and stakeholders effectively

Preferred Qualifications

• Experience with enterprise platforms such as CRM ERP HRIS or data/reporting systems
• Familiarity with tools such as Jira Confluence Azure DevOps ServiceNow Visio or Lucid
• Experience with process modeling (e.g. BPMN) data analysis or system integrations/APIs
• Agile certifications (e.g. CSM SAFe Agilist) or business analysis certifications (e.g. CBAP CCBA)

Core Competencies

• Stakeholder management
• Requirements elicitation and documentation
• Process optimization
• Systems thinking
• Data-driven decision-making
• Collaboration across business and technology teams

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical Dental Vision Pharmacy benefits Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance Identity Theft Protection Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $65400 - $102900 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicants skills and prior relevant experience and training; licensures degrees and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process please let us know by emailing