Specialist, Tech Support Engineer

Job Title: Specialist Tech Support Engineering

Job Code: 37121

Job Location: Anaheim CA.

Schedule: 9/80- Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday off

Job Description:

This position leads a team performing repair calibration and testing of equipment ensuring compliance with technical standards safety protocols and turnaround times. Manages daily repair lab operations technical staff and quality standards for testing/repairing electronics or equipment. Key responsibilities include workflow prioritization technician training calibration management troubleshooting and ensuring compliance with safety and technical specifications.

Essential Functions:

• Team Leadership:Supervise train and mentor technicians; manage scheduling performance and staffing levels.
• Operational Management:Direct daily operations including receiving testing diagnosing repairing and dispatching products.
• Quality & Standards:Ensure all repairs and tests comply with company standards ISO 9001 and safety protocols.
• Technical Support:Serve as the technical expert for complex troubleshooting failure analysis and data analysis.
• Equipment Maintenance:Manage calibration and maintenance of specialized test equipment.
• Reporting:Track performance metrics to improve efficiency and reduce errors.

Qualifications:

• 37 years in a technical lab/depot environment with 2 years in a leadership role.
• Bachelors Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related lieu of a degree minimum of 8 years of prior related experience.
• Knowledge of semiconductor testing electronic troubleshooting and Automated Test Equipment (ATE).

Preferred Additional Skills:

• Strong leadership communication problem-solving and organizational skills.

In compliance with pay transparency requirements the salary range for this role in Colorado State Hawaii Illinois Maryland Minnesota Vermont and New York State is $63K-$117K. For California New Jersey Massachusetts Washington D.C. Maryland Greater Washington D.C. area the city of Denver Washington State and New York City the salary range for this role is $73-$135K. This is not a guarantee of compensation or salary as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits including health and disability insurance 401(k) match flexible spending accounts EAP education assistance parental leave paid time off and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire schedule type and the applicability of collective bargaining agreements.

#LI-LT1