Global IT Team Lead Workplace Services CTBC

As  Global IT Team Lead Workplace Services you will lead a team of professionals responsible for global workplace services. Reporting directly to the Head of Infrastructure you will be accountable for the strategic direction operational excellence service harmonization and continuous modernization of the global collaboration landscape. Your role is key in driving simplification standardization automation and cost efficiency across all supported services while ensuring secure stable and businessaligned operations worldwide.

• Lead coach and develop a global team of IT consultants and senior specialists across workplace services
• Own the strategic roadmap and oversee endtoend service delivery for services in responsibility ensuring alignment with enterprise strategy and stakeholder expectations.
• Drive service harmonization standardization and simplification across regions reducing complexity and improving user experience.
• Ensure stable secure compliant and costefficient operation of all services in scope.
• Lead the transformation toward automated scalable and globally aligned service processes and architectures.
• Manage vendor and service provider relationships at a senior level ensuring SLA fulfillment governance adherence and continuous improvement.
• Provide strategic direction for solution architecture across platforms ensuring consistency with enterprise standards.
• Collaborate closely with business units IT leadership security and architecture teams to translate business needs into globally scalable service designs.
• Drive continuous service optimization cost transparency license efficiency and technology lifecycle management.
• Oversee incident problem and change management across all services ensuring quality continuity and professional execution.
• Promote adoption of modern digital workplace tools and support change management activities across the organization.
• Monitor new capabilities and industry trends within the Mircrosoft ecosystem and broader productivity landscape and evaluate their strategic impact.

Qualifications :

• Extensive experience in workplace solutions ideally within Microsoft ecosystem.
• Proven leadership experience managing global or distributed technical teams with strong coaching and peopledevelopment skills.
• Strong background in service ownership and operational management of enterprise collaboration applications.
• Solid understanding of solution and service architecture across workplace solutions
• Demonstrated ability to drive harmonization standardization and complexity reduction across global services.
• Strong vendor and provider management skills including SLA steering and high-level technical and commercial discussions.
• Experience in workflow automation cost optimization cloud service governance and lifecycle management.
• Excellent communication senior stakeholder management and strategic consulting capabilities.
• Analytical and strategic mindset with strong orientation toward efficiency quality security and continuous improvement.
• University degree in Computer Science Information Systems or equivalent leadership experience in enterprise IT.

Additional Information :

• The 13-th salary  Paid once a year in December;
• Meal tickets - With a value of 40 Ron;
• Hybrid schedule  Work-life balance is important so we offer a flexible schedule. Please agree on this with your superior;
• Private Health Insurance  Health is the most important so we offer you a medical subscription through Signal Iduna;
• Referral bonuses - We encourage colleagues to refer new candidates to us and at the same time to get the chance to receive a bonus;
• Bookster  Feed your body and your mind. You can borrow books and youll receive them at the office;
• Sports benefits- Its important to stay active so we offer you the 7Card;
• Discounts at our partners  We collaborate with different vendors and we receive discounts for various products/ services like rubbers restaurants kindergartens etc;
• System for Rewarding Improvement Ideas  We have an internal improvement program (Continental Idea Management) that gives you the opportunity to come up with ideas and to be honored with an attractive bonus (this is established by the CIM team according to your improvement idea);
• Happy days  If you or your child is getting married or you become a parent you receive some extra free days;
• Life events celebration - If your family is growing we praise your newborn with a bonus;
• Unfortunate events - In case of unhappy events in your life we support you by offering you free days and financial support (handled on a case by-case basis);
• Extra vacation days  You begin with 22 vacation days/year and starting with the 3rd year with us we offer you 1 more day of vacation and afterward from 2 to 2 years youll get one more extra day (the maximum you can achieve is 29);
• Professional development - Many opportunities to develop yourself within the company;
• Diversity and multicultural mindset - We encourage you to join us no matter who where or what you are. We have colleagues from different nations and a variety of languages are spoken in our company.

Ready to drive with Continental Take the first step and fill in the online application.

Remote Work :

No

Employment Type :

Full-time