Workplace Coordinator (Reception & Client Experience)

Position Summary

The Workplace Coordinator supports a professional clientready office environment by serving as an onsite resource for frontofhouse service meeting and hospitality support and daytoday workplace coordination. This role requires strong customer service skills attention to detail and the ability to manage multiple priorities while delivering a consistently highquality experience for visitors and employees.

Key Responsibilities

Reception & Client Experience

• Maintain front desk coverage during business hours including serving as the primary backup to the Receptionist during lunch coverage illness or PTO
• Greet and direct guests ensuring a professional and welcoming first impression
• Answer and route incoming calls and respond to general inquiries
• Manage visitor checkin office access and parking protocols in accordance with site procedures
• Coordinate office seating and hoteling requests as applicable
• Schedule and manage conference room bookings and respond to meeting room requests
• Support visitor lists checkin processes and badge coordination as required

Hospitality & Meeting Support

• Support meeting room readiness and shared space presentation
• Assist with refreshments hospitality setups and catering support during peak periods
• Maintain conference rooms pantries and common areas in a clean clientready condition
• Provide backup support for hospitality services during peak periods or when coverage is needed

Reprographics / Print Support

• Provide backup support for reprographics services during peak periods or when coverage is needed
• Print bind and prepare materials for meetings or internal use as needed

Qualifications :

• High school diploma or equivalent required
• Minimum of two (2) years of experience in reception workplace coordination hospitality or office services within a professional services or corporate environment
• Strong customer service and professional communication skills
• Comfortable interacting with internal stakeholders and external vendors
• Ability to work independently and manage competing priorities
• Strong organizational skills with attention to detail
• Proficiency with Microsoft Office; familiarity with room booking or visitor systems preferred

Additional Information :

The range of pay for this role at the noted RRD location is $24 - $26/ hour. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

Shift: Monday - Friday 8:30 AM to 5:30 PM

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability/veterans

Remote Work :

No

Employment Type :

Full-time