Director, GTM Operations
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About Pleo
Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved not just finance. At Pleo were changing that. We build spend solutions that make managing money seamless empowering and surprisingly effective for finance teams and employees alike - with a vision to help all businesses go beyond.
The word Pleo actually means more than youd expect and living by that mantra has been the secret to our success over the last 10 years.
Now were at a pivotal moment in our journey; every move we make has a direct impact on our 40000 customers our business and our collective success. We need people who take pride in uncovering customer needs who turn complex problems into simple solutions challenge the way things are done (respectfully) and always aim high. With great ambitions driving us forward we cant say weve got this whole thing figured out. And frankly thats half the fun! What we can say is that were a driven progressive and importantly a kind bunch of 850 people from over 100 nationalities all committed to delivering the future of business spending together.
About the role
Were looking for a Director GTM Operations to join our Revenue Operations this role youll help architect and execute the engine that powers our global growth and be part of the RevOps leadership team as we scale our market presence across Europe. If youre excited about building world- class operational frameworks from the ground up and are passionate about the intersection of data technology and human performance in FinTech then this is the opportunity for you!
Who youll be working with and reporting to
Youll report to our VP of Revenue Operations and work closely with teams in Sales Marketing and Customer Success. Our team of 12 direct reports is highly collaborative and dedicated to maximising revenue efficiency and GTM excellence. Youll also have the chance to partner with teams across Strategy Finance Data and Product to ensure seamless execution of our commercial strategy.
What youll be doing
As a Director GTM operations you will:
Execute initiatives to improve the end-to-end customer journey ensuring our GTM motion is frictionless and scalable
Collaborate with the Revenue Leadership team to develop innovative solutions for territory management quota setting and lead management
Analyse complex data sets to inform board-level-decision making and long-term commercial strategy
Provide framework support regional commercial teams and VP Commercial
Mentor a high-performing team of 12 to ensure professional growth and high-impact delivery across the RevOps function
What you bring
Youll thrive in this role if you have:
A solid understanding of B2B SaaS sales cycles cadences rituals and customer lifecycle metrics
Strong communication skills and the ability to collaborate with C-suite stakeholders and VPs
A passion for solving complex organisational problems in creative and innovative ways
Excellence in time management and the ability to prioritise high-leverage tasks in a fast-paced environment
Experience with advanced HubSpot architecture and RevOps tooling
A background in managing a large operational team within a high-growth scale-up environment
Why is his role a good fit for for you
This role is a good fit for you if:
You enjoy the building & iteration phase and want to put your stamp on a global GTM strategy in an evolving business environment
You are a hands on leader who finds genuine joy in coaching and developing their team
You believe RevOps is a strategic partner to the business not just a support function
This role is not a good fit for you if:
You prefer a steady state where all processes are already defined and documented
You prefer being an individual contributor over managing a large diverse team
You find ambiguity frustrating rather than an opportunity to create order
How youll develop in this role
In your first few months at Pleo youll:
Lead the GTM operating cycle with GTM leadership
Collaborate with sales & CX leadership to improve the velocity and win rates through better process optimisation and management
Grow your skills in leadership taking on new challenges as the company continues its journey toward becoming the #1 spending solution in Europe.
Please note: We can hire on a remote hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.
Show me the benefits
Your own Pleo card (no more out-of-pocket spending!)
Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
Comprehensive private healthcare - depending on your location coverage options include Vitality Alan or Médis
We offer 25 days of holiday your public holidays
For our Team we offer both hybrid and fully remote working options
We use MyndUp to give our employees access to free mental health and well-being support with great success so far
Paid parental leave - we want to make sure that were supportive of families and help you feel that you dont have to compromise your family due to work
The interview process
We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful our interview process is as follows:
Intro call: A 30-minute chat with our Talent Acquisition Partner to discuss the role and your background.
HM Interview stage: Up to 45 mins interview with the Hiring Manager to go deeper on your experience and how your profile can adapt to the role
Peer Interview: 30 minutes with potential future colleagues its designed to assess cultural add
Pleo Challenge: We will send you a take home test and invite you to present it during a 60 minute team interview. This is an opportunity to show us how you would handle the day to day of the role
Final Interview: A final interview with a Senior Leader
Transparency is important to us so we also wanted to share some insights about what were looking for in applications to ensure you can set yourself up for success!
Last time we hired for this role we received a vast amount of applications but only a few were selected for an intro call. With this in mind we want to help you understand what we really care about when reviewing your application:
We receive a lot of CVs and many of them are AI-generated. We love seeing people leverage AIits a big focus for us internally toobut without human intervention these CVs can sometimes become generic and fail to show a candidate in the best light. What were really looking for is the specific details of real impact that only younot AIknow from your previous experience. A top tip from us is to use the Achieved X as measured by Y by doing Z formula (credit: Laszlo Bock 2014) to give a really clear picture of what youve worked on. A final note: including links to your previous companies websites is a huge help and allows us to truly understand your background.
Every single application we receive is reviewed by a human (yes hundreds of them) because we believe that candidates efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully they make a huge difference in our decision-making process.
Highlight most important aspects of the role points that might get misunderstood any specific industry requirements etc.
About your application
English first. Since its our company language please submit your application in English. Youll be using it a lot if you join us.
A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly we only accept applications through our systemour support team cant pass on calls or emails.
Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply even if you dont tick every single box. We encourage people from all backgrounds and experiences to join us.
Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format email Well design a process that works for you.
Your data is safe. When you apply we process your personal data as a data processor. For more information on how Pleo processes personal data read our Privacy Policy here.
Applying for multiple roles Nothing is stopping you and we assess every role independently. However we do look for alignment so make sure you can explain why your interest and experience are right for each specific role.
Reapplying. If youre applying for the same role again please wait six months from your last decision before hitting submit.
Required Experience:
Director
